Reviews of italki - Language Learning

By: italki HK Limited

List of user reviews and ratings for italki - Language Learning

Total ratings

4.80 (Rating count: 9,303)

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Review summary

Italki offers a huge pool of native-speaking tutors, flexible 1-on-1 online lessons, and strong learning outcomes at good value. Users praise ease of use and scheduling, and report real progress in speaking. Yet multiple reviews flag technical instability and confusing updates that disrupt navigation and learning. Overall, italki remains a solid choice for language learners who can ride occasional tech bumps.

Pros

Large, diverse pool of high-quality teachers from around the world for personalized 1-on-1 lessons
Flexible scheduling and online format, enabling learning from anywhere and progress in speaking
Generally easy-to-use platform with straightforward scheduling and payment flow (good UI/UX)
Good value for money with affordable teachers and packages
Clear learning progress and motivation from personalized tutoring

Cons

Frequent technical issues and instability across updates: glitches, crashes, lag, and payment problems
Platform updates and new UI design can be confusing and hard to navigate, making it difficult to find teachers, lessons, or purchased packages

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User Reviews

Recent rating average: 3.90

All time rating average: 4.80

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0% (9)

Date	Author	Comment
2026-05-29	ny*****	The best way to learn a language. I’ve used every week for years!
The best way to learn a language. I’ve used every week for years!
2026-05-28	D *****	Many great options for high quality language teachers.
Many great options for high quality language teachers.
2026-05-27	wa*****	Been using for over a year. Ever since the poor and unnecessary redesign it’s so difficult to be able to do basic tasks within the app and the video is constantly lagging in picture and sound despite a very high speed connection. A year ago, great platform. Now, not so much.
Been using for over a year. Ever since the poor and unnecessary redesign it’s so difficult to be able to do basic tasks within the app and the video is constantly lagging in picture and sound despite a very high speed connection. A year ago, great platform. Now, not so much.