PrettyLittleThing

Name: PrettyLittleThing
Rating: 4.7 (35358 reviews)
Author: PRETTYLITTLETHING.COM LIMITED

By: PRETTYLITTLETHING.COM LIMITED

Shop Women's Clothing Online

Features & Capabilities

PrettyLittleThing is the generation-defining style source for every kind of It Girl. Founded with the belief that elevated fashion essentials should be available to all, we deliver a wide edit of womens clothing, accessories, and jewelry. From timeless pieces to contemporary cuts, our items are designed with individuality in mind. With everyday wardrobe essentials, dresses, two-piece sets, and more, shopping is effortless with the PLT app. Key features include wish list to save items, exclusive offers for app members, fast and secure checkout, order tracking, and Apple Pay.

Our unicorn icon reflects a commitment to individuality—no two wardrobes are the same. Shop today and express yourself with PrettyLittleThing.

User Growth & Download Statistics

App Shopping E-Commerce Design Marketing

By:

PRETTYLITTLETHING.COM LIMITED

Rating:

4.70

(35,358) 126 new ratings

Version:

80.9.4 Last updated: 2026-06-05

Version code:

886541188

Creation date:

2016-09-02

Compatible devices:

Size:

85.20MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-07

Compare stats and ranking:

Ranking

# 7,847 ▲ 23

Other rankings

#28 in shopping keyword 62 #32 in shop keyword 57 ▼ 3#75 in close keyword 21 ▲

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

PRETTYLITTLETHING.COM LIMITED

Apple Apps Store

https://apps.apple.com/us/app/prettylittlething/id1138840268

Website:

https://www.prettylittlething-us.com/

User Reviews

Reviews consistently criticize customer service, refunds, and shipping. Recurrent complaints include slow or missing refunds, high shipping fees, and long delivery times with poor tracking. App updates are blamed for removing sizing information, order history, and other helpful features, while support remains hard to reach—often via AI or social channels only. A subset alleges scam-like behavior. While there are occasional mentions of past product variety, the overall sentiment is negative, calling for better support, transparent tracking, and a revert of problematic app changes.

Pros

Cons

Poor customer service with AI replies and no phone support; slow/missing responses
Refund delays and issues; refunds not issued to bank accounts and often only as store credit
High shipping costs and long delivery times; frequent delays (over two weeks) and tracking problems
App/brand updates removing useful features and causing a worse shopping experience (no size charts, no model height info, orders history erased, cart disappearing)
Difficulty getting help and lack of tracking updates; reliance on social media or messaging with no real human assistance; perceived scams

Recent reviews

I ordered a black dress for my birthday nearly $40 to my surprise I received a Grandmas jacket with puffy shoulder pads inside the most ugliest clothing Item I’ve ever gotten I attempted getting a refund and was told I had to pay for $10+ shipping to send the item back and not even receive a full refund back. This app is a scam !! And should be removed

by Br*****, 2026-05-03

I am no longer able to place orders—neither for clothing nor for shoes. I am being told that my address is invalid, even though I have always placed my orders using this very same address. I live in the USA.

by Pa*****, 2026-04-30

I’ve been in contact with support for a month about a refund, that is not even going to my bank account it is supposed to be a gift card or on my store account credit. But they just keep saying the same thing over and over. They told me they send it to my email and I have checked my inbox and spam everyday and I haven’t received anything. Even though I liked the store, getting my money back is been a nightmare