PrettyLittleThing

Name: PrettyLittleThing
Rating: 4.7 (36264 reviews)
Author: PRETTYLITTLETHING.COM LIMITED

By: PRETTYLITTLETHING.COM LIMITED App

Shop Women's Clothing Online

Overview

Version:

80.12.1

Last updated: 2026-07-15

Features & Capabilities

PrettyLittleThing is the generation-defining style source for every kind of It Girl. Founded with the belief that elevated fashion essentials should be available to all, we deliver a wide edit of womens clothing, accessories, and jewelry. From timeless pieces to contemporary cuts, our items are designed with individuality in mind. With everyday wardrobe essentials, dresses, two-piece sets, and more, shopping is effortless with the PLT app. Key features include wish list to save items, exclusive offers for app members, fast and secure checkout, order tracking, and Apple Pay.

Our unicorn icon reflects a commitment to individuality—no two wardrobes are the same. Shop today and express yourself with PrettyLittleThing.

User Growth & Download Statistics

App Shopping E-Commerce Design Marketing

By:

PRETTYLITTLETHING.COM LIMITED

Rating:

4.70

(36,264) 198 new ratings

Version:

80.12.1 Last updated: 2026-07-15

Version code:

888348918

Creation date:

2016-09-02

Compatible devices:

Size:

85.39MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-24

Compare stats and ranking:

Ranking

# 7,836 ▼ 9

Other rankings

#27 in shop keyword 55 ▲ 5#32 in shopping keyword 65 ▼ 3#69 in steve keyword 15 ▼ 10

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

PRETTYLITTLETHING.COM LIMITED

Apple Apps Store

https://apps.apple.com/us/app/prettylittlething/id1138840268

Website:

https://www.prettylittlething-us.com/

User Reviews

Reviews consistently criticize customer service, refunds, and shipping. Recurrent complaints include slow or missing refunds, high shipping fees, and long delivery times with poor tracking. App updates are blamed for removing sizing information, order history, and other helpful features, while support remains hard to reach—often via AI or social channels only. A subset alleges scam-like behavior. While there are occasional mentions of past product variety, the overall sentiment is negative, calling for better support, transparent tracking, and a revert of problematic app changes.

Pros

Cons

Poor customer service with AI replies and no phone support; slow/missing responses
Refund delays and issues; refunds not issued to bank accounts and often only as store credit
High shipping costs and long delivery times; frequent delays (over two weeks) and tracking problems
App/brand updates removing useful features and causing a worse shopping experience (no size charts, no model height info, orders history erased, cart disappearing)
Difficulty getting help and lack of tracking updates; reliance on social media or messaging with no real human assistance; perceived scams

Recent reviews

I PAID $25 FOR A SWEATSHIRT, THEN SHIPPING WAS SO EXPENSIVE MY TOTAL CAME OUT TO ALMOST $40?!?!?!? FOR WHAT???!!! THEN IT TOOK FOREVER TO GET HERE!!! 🤬 WHEN IT FINALLY ARRIVED, THE SWEATSHIRT WAS HUGE!!!!! THERE WERE NO REVIEWS, NO TRUE TO SIZE INFO, NOTHING TO LET ME KNOW IT RAN THIS BIG!!! WHATS THE POINT OF SELLING CLOTHES IF PEOPLE CAN’T EVEN TELL WHAT SIZE TO BUY???!!! THEN THE WORST PART… I GO TO RETURN IT AND THEY ARE TELLING ME I’M ONLY GETTING $11 BACK?!?!?!? I PAID ALMOST $40 TOTAL!!!!! WHERE DID THE REST OF MY MONEY GO?????? THIS IS ACTUALLY INSANE 🤬🤬🤬 WASTE OF MONEY, WASTE OF TIME, AND TERRIBLE RETURN POLICY!!!!! NEVER AGAIN!!!!!

by Mi*****, 2026-07-21

Tried contacting customer service due to the app code not working or the website discount code. That was hours ago, still haven’t been able to speak with anyone.