Skagen Smartwatches

Since fossil acquired Skagen, they tried to suffocate a beautiful, elegant watch company and have neglected to maintain its app. In the last seven years, the app has just deteriorated and became completely unusable.

And now they're discontinuing Skagen smart watches, so who knows how long our watches will function before there's no way to for them just to keep time. Much less have digital features. My watch mostly worked for almost a year, despite poor battery life. Until it stopped keeping time unless it was connected to my phone. Then my warranty expired while waiting months on customer support to respond via email and grasp a simple problem and put me in the middle of the insurance company & skagen trying to pass the buck to each other. The fact that it would be faster to send and receive support messages by sending letters through the mail, shows just what a joke their customers' satisfaction is to them once there's a physical problem. [and they just passed along the problem to the insurance while making no effort to communicate with the insurer directly... and screwing me out of a working watch for years because the warranty expired during the customer fiasco] When you're waiting days two weeks for responses and the responses don't all come from skagen OR fossil, they virtually ensure that customers will not be able to find & respond the email chain promptly. And even the senior support reps often failed to do their own research or respond with sensible answers or comprehend the situation . There's nothing more fun 🤪than waiting a week or more to correct even just one misunderstanding of multiple. it's stuff like this that makes people apathetic and just want to give up on the world working , and treat belongings as disposable "fast fashion"

Designed to be pretty, not useful. Way too many clicks and too much loading time to get to anything. Doesn’t have dark mode. Doesn’t have the ability to export workouts or any data. Not an app anyone would choose. You’re just captive to it if you like the watch.