Features & Capabilities

Download the official Gatwick Express app to check train times and book tickets for direct routes to Gatwick Airport and beyond. Experience hassle-free travel with our transparent pricing and exceptional service.

With the Gatwick Express app you can:

ENJOY ZERO BOOKING FEES: Buy any GB tickets directly through our app and pay no additional booking fees.

DIRECT AIRPORT TRAVEL: Enjoy direct and fast travel to and from Gatwick Airport, ensuring a stress-free start to your journey.

LIVE SERVICE UPDATES: Receive real-time updates on your regular services. Stay informed with personalised alerts from network experts.

MAKE A CLAIM: Set-up your Auto Delay Repay feature and easily claim compensation for delayed journeys.

ON-THE-GO ASSISTANCE: Request Passenger Assistance anytime you need it. Travel with confidence knowing support is just a tap away.

User Growth & Download Statistics

App
By:
The Go-Ahead Group plc
Rating:
4.40
(13)
Version:
5.0.17 Last updated: 2026-06-02
Version code:
886153121
Creation date:
2016-09-04
Compatible devices:
Size:
81.64MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-06
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
The Go-Ahead Group plc
Apple Apps Store
https://apps.apple.com/us/app/gatwick-express/id1134559254
Website:
http://www.gatwickexpress.com

User Reviews

User reviews show a pattern of severe reliability issues in the Gatwick Express iOS app. The most frequent problems are crashes during the ticket purchase flow and general bugs that prevent completing a purchase. Some users report incorrect ticket dates, or being unable to pay at all. The timetable is not accessible in-app, with some links redirecting to external sites. Payment issues include 3D Secure errors and limited/absent Apple Pay support. Overall, repeated instability undermines the purchase experience.
Pros
Cons
  • Frequent crashes during ticket purchase and payment flow
  • Bugs prevent purchasing tickets (e.g., inability to complete purchase, incorrect data like wrong dates)
  • Timetable is not accessible in-app; front page/linking to external sites
  • Payment processing issues (3D Secure errors, card compatibility) and limited/absent Apple Pay support
Recent reviews
I don’t want to give consent to all that companies they are not essential this is a kind of bullying. If you want to use our app you have to accept these. Well I guess I won’t use it than.
by Za*****, 2026-02-06

A lot of bugs. It is buying tickets for wrong dates. Firstly mention one date after that ticket itself os for another. And you cant change it already. It is a shame!!! DONT USE IT
by Nn*****, 2025-10-25

Bugs everywhere. Can’t purchase ticket. Don’t download.
by na*****, 2023-08-29
View all user reviews ›

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