Gatwick Express

Name: Gatwick Express
Rating: 4.4 (13 reviews)
Author: The Go-Ahead Group plc

By: The Go-Ahead Group plc

Gatwick train times & tickets

Features & Capabilities

Download the official Gatwick Express app to check train times and book tickets for direct routes to Gatwick Airport and beyond. Experience hassle-free travel with our transparent pricing and exceptional service.

With the Gatwick Express app you can:

ENJOY ZERO BOOKING FEES: Buy any GB tickets directly through our app and pay no additional booking fees.

DIRECT AIRPORT TRAVEL: Enjoy direct and fast travel to and from Gatwick Airport, ensuring a stress-free start to your journey.

LIVE SERVICE UPDATES: Receive real-time updates on your regular services. Stay informed with personalised alerts from network experts.

MAKE A CLAIM: Set-up your Auto Delay Repay feature and easily claim compensation for delayed journeys.

ON-THE-GO ASSISTANCE: Request Passenger Assistance anytime you need it. Travel with confidence knowing support is just a tap away.

User Growth & Download Statistics

App

By:

The Go-Ahead Group plc

Rating:

4.40

(13)

Version:

5.0.17 Last updated: 2026-06-02

Version code:

886153121

Creation date:

2016-09-04

Compatible devices:

Size:

81.64MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-06

Compare stats and ranking:

Ranking

# 346,266 ▼ 1,382

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

The Go-Ahead Group plc

Apple Apps Store

https://apps.apple.com/us/app/gatwick-express/id1134559254

Website:

http://www.gatwickexpress.com

User Reviews

User reviews show a pattern of severe reliability issues in the Gatwick Express iOS app. The most frequent problems are crashes during the ticket purchase flow and general bugs that prevent completing a purchase. Some users report incorrect ticket dates, or being unable to pay at all. The timetable is not accessible in-app, with some links redirecting to external sites. Payment issues include 3D Secure errors and limited/absent Apple Pay support. Overall, repeated instability undermines the purchase experience.

Pros

Cons

Frequent crashes during ticket purchase and payment flow
Bugs prevent purchasing tickets (e.g., inability to complete purchase, incorrect data like wrong dates)
Timetable is not accessible in-app; front page/linking to external sites
Payment processing issues (3D Secure errors, card compatibility) and limited/absent Apple Pay support

Recent reviews

I don’t want to give consent to all that companies they are not essential this is a kind of bullying. If you want to use our app you have to accept these. Well I guess I won’t use it than.

by Za*****, 2026-02-06

A lot of bugs. It is buying tickets for wrong dates. Firstly mention one date after that ticket itself os for another. And you cant change it already. It is a shame!!! DONT USE IT