ID-Pal

Name: ID-Pal
Rating: 4.6 (3315 reviews)
Author: ID Pal Limited

By: ID Pal Limited

Simple, Secure, Convenient.

Features & Capabilities

ID-Pal provides a simple, secure way for businesses to verify customer identity. Users submit documents via the app, and ID-Pal performs real-time checks—up to 70 validations—ID verification, facial matching, and address confirmation—to verify in under a minute.

Security and privacy are core: ISO 27001 and iBeta Level 1–2 certifications, GDPR-compliant processing, and data-handling practices. ID-Pal does not access ID card data; data is securely transferred to service providers as needed, giving users control over what is shared.

User Growth & Download Statistics

App Privacy & Security Data

By:

ID Pal Limited

Rating:

4.60

(3,315) 12 new ratings

Version:

3.30.0 Last updated: 2026-05-27

Version code:

885904603

Creation date:

2016-06-13

Compatible devices:

Size:

114.09MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-03

Compare stats and ranking:

Ranking

# 33,018 ▲ 29

Other platforms

ID-Pal (v3.29.0)

677,922 4.51

(31,497)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

ID Pal Limited

Apple Apps Store

https://apps.apple.com/us/app/id-pal/id1123152331

Website:

https://www.id-pal.com

User Reviews

User reviews show a mixed experience. While a few describe ID-Pal as easy to access and capable for quick identity verification, the majority report persistent reliability issues: excessive photo retries due to glare and lighting, overly strict validation that rejects valid documents, frequent freezes, timeouts, and upload errors, and loss of progress if you switch away from the app. Document type restrictions and unclear acceptance criteria add to frustration. Overall, the app has notable usability and stability problems that hamper its effectiveness for KYC tasks.

Pros

Easy access and use via the mobile app for KYC.
Quick and straightforward identity verification for some users.
Some reviewers found the app easy to use for document submission.

Cons

Photo capture often requires many retries due to glare and lighting sensitivity.
App is overly sensitive and frequently rejects valid IDs and documents.
Leaving the app or switching tasks often forces a restart and loses progress.
Uploads can time out or fail, with freezes and errors during use.
Document acceptance is inconsistent with unclear criteria and restrictions (e.g., passport cards, page limits).

Recent reviews

This process was simple.

by dr*****, 2026-05-14

3 times i had to fill the form out and act of congress to do it each time

by rf*****, 2026-04-16

Warning that the tiniest bit of direct light will cause a glare and invalidate the photo submission, and I had to try at least 10 times to get a photo on a background that was acceptable with lighting that was acceptable with a document that was acceptable. It was not an enjoyable experience, but I got it to work eventually.