Portillo's

Name: Portillo's
Rating: 1.8 (958 reviews)
Author: Portillo's Hot Dogs, LLC

By: Portillo's Hot Dogs, LLC

Food & Drink

Features & Capabilities

Portillo's app showcases Chicago-style classics like hot dogs, Italian beef, and chocolate cake, with the Portillo’s Perks loyalty for free birthday cake. - Features include delivery, various pickup options, favorites saving, and meal customization, plus real-time order tracking to keep you informed as you go.

User Growth & Download Statistics

App Shopping

By:

Portillo's Hot Dogs, LLC

Rating:

1.80

(958) 2 new ratings

Version:

4.8.4 Last updated: 2026-02-18

Version code:

882386443

Creation date:

2016-07-14

Compatible devices:

Size:

56.87MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-01

Compare stats and ranking:

Ranking

# 89,652 ▲ 296

Other platforms

Portillo's (v4.7)

552,848 1.94

(1,910)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Portillo's Hot Dogs, LLC

Apple Apps Store

https://apps.apple.com/us/app/portillos/id1122104646

Website:

https://www.portillos.com/index.html

User Reviews

Reviews consistently cite major reliability issues: frequent login failures, loading crashes/white screens, and non-working rewards. Ordering ahead and in-app payments are inconsistent, and staff misunderstand the app leading to delays. The interface is visually appealing, but persistent reliability and UX problems drive frustration and deter use.

Pros

Visually appealing design with lots of pictures; potential ordering-ahead feature mentioned for the future.

Cons

Repeated login/authentication problems and reliance on third-party login, causing access failures
App often fails to load or shows a white screen or looping screen
Rewards/loyalty features are not accessible or don't apply; points and wallet integration not functioning
Ordering ahead and paying in-app are unreliable; staff unfamiliar with the app cause delays
Overall UX is confusing and frustrating due to poor navigation and constant login prompts

Recent reviews

portillos is great don’t get me wrong but everything with this app sucks. can’t make an account, it kept saying error. can’t log into said account that i supposedly have. to the point it banned me on the site to log in bc of too many attempts i assume.

by ht*****, 2026-06-19

Portillo’s is an excellent option for a great ff meal!! The food & the vibe are fantastic!!! I have been super fortunate to be served by Mia (drivethru) several times now! Mia is amazing!!! Awesome customer service, friendly & always making you feel appreciated!! Mia is the perfect “ambassador” for excellence in customer service & satisfaction!!! It’s just her “norm”!!! Oh yeah…the fries are incredible but don’t forget the chezzzzy sauce!!!