Features & Capabilities

Hero Care by the American Red Cross is a complete solution for members of the military, veterans, and their families to prepare for, cope with and respond to the challenges of military service.

The Red Cross is the only civilian organization authorized to serve as the emergency communications link to service members with their families back home. Hero Care enables families to easily set up and submit an emergency request should circumstances at home require it - 24 hours a day, 365 a year, no matter where in the world service members are stationed.

The app also guides users through the various services offered by the Red Cross to assist families before, during and after deployments, as well as containing a variety of other critical information:VA facilities locations, benefits information, mental health/substance abuse and job resources.

Features:

  • Free and available in English and Spanish
  • Military members can use the app to easily complete and submit their Family Identification Card making the processing of any family member’s emergency request quicker
  • Military family members can initiate an emergency request at the touch of a button with the required information securely stored in the app
  • Learn of the extensive and non-emergency array of services the Red Cross provides to the members of the military, veterans and their families, including: Financial assistance, Reconnection Workshops, Pre-Deployment preparedness, etc.
  • Learn about the various benefits offered by Veteran’s Affairs for service members, veterans and their families, along with contact phone numbers and web addresses
  • Get help applying your military skills to a civilian job via Vets 2 Careers, substance abuse or mental health treatment via SAMHSA, and other local resources and opportunities via Unite US
  • Easily locate Red Cross shelters and offices in your community as well as a variety of VA facilities, including hospitals and benefit centers.
  • Families can capture a moment and share with service members using a variety of themed frames; military members can let all their friends and family back home know when its their service anniversary -Create mental, physical, and social wellness plans that help you build resilience and overall well-being.

User Growth & Download Statistics

App
By:
American Red Cross
Rating:
4.30
(31)
Version:
1.16 Last updated: 2026-04-22
Version code:
884579542
Creation date:
2016-09-17
Compatible devices:
Size:
54.72MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-05
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
American Red Cross
Apple Apps Store
https://apps.apple.com/us/app/hero-care/id1120615435

User Reviews

When my mother passed away suddenly this weekend the Red Cross was able to get a message to my son in the Navy. He was able to call me later that day and I can never express how much gratitude I have for this. Thank you!
by Mo*****, 2020-09-01

Why does this only go up to CW2? That’s pretty sad to leave ranks out. It makes this app useless for a lot of people.
by Pi*****, 2019-10-11

As a parent of a new Marine recruit, we are told too use Red Cross to get in touch in case of emergencies. I'm lucky that I've not needed to use the Red cross in this manner but the app doesn't even give the option of adding our recruits details. Perhaps in an update?
by Ad*****, 2019-08-16
View all user reviews ›

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