Features & Capabilities

31177 (text messages) or 3117 (contact centre) is the emergency number of the available 24/7 over the entire French railway system to report a dangerous situation you are the witness or victim of.

SNCF operators take your call straight away And get in touch with the most appropriate service to assist and protect you. They are trained for all types of situations, Including Attack Alerts.

Our advice

Accept geolocation. It enables operators and emergency services to intervene faster and more efficiently. Choose text messages to 3117 7 over a phone call, as they enable to discreetly report on a situation, without endangering oneself.

Keep in mind

So as to keep in touch, the caller’s phone number will be stored. The conversation is recorded in accordance with emergency calls usage. Misusing this number may lead you to prosecution. For any questions or queries, please contact us at: contact@alerte3117.fr

User Growth & Download Statistics

App
By:
SNCF
Version:
3.3 Last updated: 2026-01-15
Version code:
881496687
Creation date:
2016-06-10
Compatible devices:
Size:
9.17MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-13
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
SNCF
Apple Apps Store
https://apps.apple.com/us/app/alerte-3117/id1118896124
Website:
http://www.alerte3117.fr

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