Mr. Cooper

Name: Mr. Cooper
Rating: 4.9 (105639 reviews)
Author: Rocket Mortgage, LLC

By: Rocket Mortgage, LLC

Revolutionary home loan tools.

Features & Capabilities

Stress-free Homeownership, At Your Fingertips. Keeping track of your mortgage with Mr. Cooper is more convenient than ever. Make payments quickly, monitor your FICO Score* for primary borrowers, and see customized ways to leverage your home equity—or quickly get in touch with a mortgage expert for on-demand assistance. With our app in your back pocket, managing your home loan can be easy and stress free.

Manage your mortgage from anywhere 24/7. Handle the basics with ease—safely and securely make payments or set up AutoPay. Track your home value and equity as they change over time. Explore personalized refinance options with Refi IQ to see potential loan options. Get prequalified and shop smarter with an easy-to-access prequalification letter in minutes. Access your statements and other correspondence for convenient, hassle-free communications.

User Growth & Download Statistics

App Data Privacy & Security Investing

By:

Rocket Mortgage, LLC

Rating:

4.90

(105,639) 2 new ratings

Version:

9.2.2 Last updated: 2026-01-26

Version code:

881772184

Creation date:

2016-11-15

Compatible devices:

Size:

24.22MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-14

Compare stats and ranking:

Ranking

# 3,373 ▼ 22

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Rocket Mortgage, LLC

Apple Apps Store

https://apps.apple.com/us/app/mr-cooper/id1114621467

Website:

http://www.rocket.com

User Reviews

User reviews for the Mr. Cooper iOS app are overwhelmingly negative after the Rocket Mortgage merger. The most-cited issues are login/password reset loops, account lockouts, and an inability to pay or access statements via the app. Users also report poor, unresponsive support, and UX regressions with features like documents and historic data harder to access. A minority note the app was more usable than Rocket Mortgage post-merger or was better before the merger, but overall sentiment is highly unfavorable.

Pros

The Mr. Cooper app is perceived as more usable and better structured than the Rocket Mortgage app after the merger.
Prior to the merger, users described the app as great and functional.

Cons

Frequent login problems, including password reset loops and account lockouts.
Inability to pay bills via the app after the merger; payment flows are broken or require using the website.
Poor customer support and accessibility; long hold times, unhelpful or hard-to-reach agents, and problematic chat prompts.
Post-merger feature loss and UX regression; difficulty accessing documents, statements, and saved data; data syncing issues.
General app reliability issues such as pages not loading and authentication failures.

Recent reviews

Can’t find mortgage. Useless company. Bots lose information and keep asking for it. Support is not responsive. Refuse to communicate. There is no support. App does not work. Support refuses to answer basic questions. And then they close the issue.