Features & Capabilities

BOSS811 is a cloud-based hosted solution from BOSS Solutions designed for utility providers. It provides an environment to manage service requests and locate field crews, helping teams stay on top of incoming requests from the state's 811 agency.

With centralized visibility and streamlined workflows, BOSS811 coordinates field operations with 811 notifications to improve response times and service delivery.

User Growth & Download Statistics

By:
BOSS Inc
Rating:
4.00
(167)
2 new ratings
Version:
4.0.19 Last updated: 2026-01-28
Version code:
881913744
Creation date:
2016-03-30
Compatible devices:
Size:
35.24MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-11
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
BOSS Inc
Apple Apps Store
https://apps.apple.com/us/app/boss811/id1093416217
Website:
http://www.boss811.com

User Reviews

Overall, users praise BOSS811 for being easy to learn and use, with efficient ticket management and good reporting/notifications, and several reviews highlight strong, responsive customer service. However, the app suffers from stability issues (frequent crashes and memory errors) and inconsistent support responsiveness. A repeatedly requested feature—dispatching tickets to subcontractors—is still missing. The product shows solid usability and workflow benefits, but reliability and feature gaps hinder its suitability for everyday, mission-critical use.
Pros
  • Easy to use / learn with a clean interface
  • Responsive and helpful customer service
  • Efficient for ticket management and notifications with solid reporting/tracking
Cons
  • Frequent crashes and memory-related stability issues across devices
  • Support response can be slow or hard to reach
  • Missing ability to dispatch tickets to subcontractors (long-standing request)
Recent reviews
Worst locating app I’ve ever been forced into using from any and all locate companies, please delete it all, it might actually be useful at that point.
by :!*****, 2026-01-29

Worst ticket tracking system I’ve ever had the pleasure of using
by 5_*****, 2025-10-01

Great program - worlds better than Irth/Korweb - incredibly responsive support team - easy to use app and great online reporting/tracking options. It would be great to see the following options added. 1) live location on the ticket overlay map. 2) offline maps 3) secondary servers in the case primary goes down 4) the ability to reschedule a ticket with any of the extended response options. (You can do it now it’s just a few extra steps)
by To*****, 2025-07-27
View all user reviews ›

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