Reviews of HP PrintOS for PSP

By: HP Inc. App

List of user reviews and ratings for HP PrintOS for PSP

Total ratings

3.70 (Rating count: 65)

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Review summary

Overall, the app provides strong real-time visibility into presses and fleet performance, usable daily from anywhere, with solid analytics and Print Beat integration improving production oversight. However, reviews repeatedly note gaps: limited long-term history, notes or tagging for troubleshooting; Print Beat coins are hard to redeem and the store is often out of stock; recent UI/update changes reduce data visibility and usability; and some metrics can be confusing. It’s a valuable tool for live production insight, but needs richer history, more stable Print Beat features, and clearer data presentation.

Pros

Real-time, on-the-go visibility into presses and performance, enabling you to know what’s happening anywhere.
Robust press and fleet analytics with key indicators to help run the operation.
Very useful on a daily basis and generally intuitive to use.
Print Beat integration provides a unified view of production data.

Cons

Limited long-term history and lack of notes or tagging for troubleshooting.
Print Beat coins are hard to redeem and the store is often out of stock.
UI/UX updates have degraded usability and reduced data visibility.
Some metrics can be confusing or misaligned (e.g., showing sqft growth instead of impressions).

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User Reviews

Recent rating average: 2.70

All time rating average: 3.70

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29% (6)

Date	Author	Comment
2025-07-28	Ru*****	I don’t know how you would run a digital printing company without this data. HP has provided a tool that gives insight into your business at a different level. Whether I am in the plant or across the world, I always know what is going on and how our presses and press team are performing.
I don’t know how you would run a digital printing company without this data. HP has provided a tool that gives insight into your business at a different level. Whether I am in the plant or across the world, I always know what is going on and how our presses and press team are performing.
2025-01-13	cr*****	This app is reason enough to stay away from their multi jet fusion printers. Terrible!
This app is reason enough to stay away from their multi jet fusion printers. Terrible!
2023-05-14	Br*****	Be prepared to spend hours providing data to HP and collecting coins you'll never be able to spend because they don't stock up the printbeat store. EVERYTHING is ALWAYS out of stock. 👎
Be prepared to spend hours providing data to HP and collecting coins you'll never be able to spend because they don't stock up the printbeat store. EVERYTHING is ALWAYS out of stock. 👎
2023-01-03	Da*****	This program has been horrible about getting push notifications to me about supply errors, paper jams, or really anything that requires immediate attention.
This program has been horrible about getting push notifications to me about supply errors, paper jams, or really anything that requires immediate attention.
2022-05-02	KU*****	Use it daily very useful.
Use it daily very useful.
2021-02-24	Re*****	Absolutely love the app. Along with print beat, i know exactly what’s going on when I’m out of the shop. Only suggestion would be to be able to preview the artwork that’s on the print job. It’s great app.
Absolutely love the app. Along with print beat, i know exactly what’s going on when I’m out of the shop. Only suggestion would be to be able to preview the artwork that’s on the print job. It’s great app.
2019-11-15	sc*****	It only tells me that I have “No connected devices”. I made sure that all of them are added to my site to which it shows them there but when I log in it shows nothing. If I log in via a web browser everything shows up.
It only tells me that I have “No connected devices”. I made sure that all of them are added to my site to which it shows them there but when I log in it shows nothing. If I log in via a web browser everything shows up.
2019-11-14	HP*****	Wish the app would save the job reports for a longer period of time, specially when printing a 7 color setup (color critical setup). Would be nice having some notes area to be saved/stored for a specific type of setup.... I understand of not saving every job ran, but the ability to tag certain setup for future troubleshooting, would HUGE beneficial... but it seems like it’s a long shot for now, but I’ve seen some nice improvements since I started using this app...
Wish the app would save the job reports for a longer period of time, specially when printing a 7 color setup (color critical setup). Would be nice having some notes area to be saved/stored for a specific type of setup.... I understand of not saving every job ran, but the ability to tag certain setup for future troubleshooting, would HUGE beneficial... but it seems like it’s a long shot for now, but I’ve seen some nice improvements since I started using this app...
2019-05-26	ha*****	Neat app
Neat app
2019-04-26	Ax*****	This latest update ruined this app. They removed the state button from the main screen so you have to go into the press specific screen to press another button to see it. In the press specific screen, they removed the sheets printed for our 30000’s and the linear feet and square feet printed for our 6800. HP cares about impressions; so, that is what they show. I care about output which they do not show now. Actually, after midnight, the data will show up in the graphs but, seriously, midnight!? Lots of pretty icons but poor function.
This latest update ruined this app. They removed the state button from the main screen so you have to go into the press specific screen to press another button to see it. In the press specific screen, they removed the sheets printed for our 30000’s and the linear feet and square feet printed for our 6800. HP cares about impressions; so, that is what they show. I care about output which they do not show now. Actually, after midnight, the data will show up in the graphs but, seriously, midnight!? Lots of pretty icons but poor function.