Reviews of AutoFax vehicle history report

By: Sai Praneeth App

List of user reviews and ratings for AutoFax vehicle history report

Total ratings

3.70 (Rating count: 48)

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Review summary

Overall, users praise AutoFax for being easy to use, fast, affordable, and offering detailed vehicle histories that help with buying decisions. The app frequently shows accidents, salvage, titles, odometer issues, and renewal data, which many users say saves time and money and helps avoid problematic cars. However, recurring concerns include the per-vehicle pricing model and questions about value, occasional billing mistakes such as duplicate charges, inconsistent or slow report delivery, and customer-service responsiveness. Some users also note free-report availability elsewhere, which dampens perceived value and loyalty.

Pros

Easy to use and navigate
Fast/instant report delivery
Affordable compared with rivals
Provides comprehensive vehicle history (accidents, salvage, titles, odometer, renewal data)
Helps with pre-purchase decisions and avoiding lemons

Cons

Per-vehicle pricing and value concerns; calls for flat-rate or unlimited plan
Billing issues such as duplicate charges
Inconsistent or slow report delivery
Customer service issues / unresponsive support
Free-report availability elsewhere reducing perceived value

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User Reviews

Recent rating average: 3.40

All time rating average: 3.70

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19% (5)

Date	Author	Comment
2026-02-25	Su*****	I was charged two times for the same vehicle report. The result also came late when I no longer needed it. Very disappointed.
I was charged two times for the same vehicle report. The result also came late when I no longer needed it. Very disappointed.
2023-09-08	De*****	Even you pay for the service, but really worth it when you need a full report for your vehicle
Even you pay for the service, but really worth it when you need a full report for your vehicle
2023-08-09	Ja*****	It’s nice that you can grab these reports so easily.
It’s nice that you can grab these reports so easily.
2023-08-04	ma*****	I was able to see my vehicle history before purchasing it.
I was able to see my vehicle history before purchasing it.
2023-04-24	cg*****	Great app, go for it!
Great app, go for it!
2022-02-04	Ja*****	I keep Referring link but I still get no free report. I send email to try to contact but they never answer too. BAD CUSTOMER SERVICE
I keep Referring link but I still get no free report. I send email to try to contact but they never answer too. BAD CUSTOMER SERVICE
2021-01-20	ve*****	I use to use this app all the time, now it’s all changed it’s garbage. You could check the vin on the internet and get this for free now. Please save your money. I am eliminating this app. GARBAGE
I use to use this app all the time, now it’s all changed it’s garbage. You could check the vin on the internet and get this for free now. Please save your money. I am eliminating this app. GARBAGE
2020-07-23	Be*****	This app works great it tells you everything you need to know about a vehicle including renewal of tags to multiple owners and accident and salvage titles I would say they need to charge a flat rate instead of $10 per vehicle report
This app works great it tells you everything you need to know about a vehicle including renewal of tags to multiple owners and accident and salvage titles I would say they need to charge a flat rate instead of $10 per vehicle report
2019-11-12	xc*****	Gives me enough information before I purchase a vehicle and it’s so helpful to know the history of a vehicle.
Gives me enough information before I purchase a vehicle and it’s so helpful to know the history of a vehicle.
2019-07-26	Op*****	Says you’ll receive a report in 2 minutes, but could take up to an hour. Several hours later and I’ve received nothing (except for acknowledgment of the make/model of the vehicle and a message that it’s still processing). So that’s not very helpful.
Says you’ll receive a report in 2 minutes, but could take up to an hour. Several hours later and I’ve received nothing (except for acknowledgment of the make/model of the vehicle and a message that it’s still processing). So that’s not very helpful.