Tommy's Express

Name: Tommy's Express
Rating: 3.6 (479 reviews)
Author: Tommy's Express LLC

By: Tommy's Express LLC

Utilities

Features & Capabilities

Tommy’s Express Car Wash app helps you join TommyClub®, choose an unlimited or PayPerWash plan, and manage your account from your phone. The app delivers offers and updates, and shows 200+ Tommy’s Express locations with hours and nearby options, making it easy to drive through the app lane.

Key features include earning credits for referrals, controlling the self-service vacuum bays from the app, redeeming coupons and gift cards, and getting live support via chat. Stay informed with push notifications about events, closures, and hours changes.

User Growth & Download Statistics

App Navigation & Mapping Shopping Payments Marketing

By:

Tommy's Express LLC

Rating:

3.60

(479) 7 new ratings

Version:

4.0.4 Last updated: 2026-06-01

Version code:

886303862

Creation date:

2016-03-21

Compatible devices:

Size:

115.02MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-08

Compare stats and ranking:

Ranking

# 88,906 ▲ 1,110

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Tommy's Express LLC

Apple Apps Store

https://apps.apple.com/us/app/tommys-express/id1084713029

User Reviews

Users praise Tommy's Express for a high-quality wash and friendly staff, but a core pattern across reviews is problematic app usability. Repeated sign-up/login failures and poor account access hinder use, as do difficulties managing memberships and vehicles. Billing concerns, including unauthorized charges and price increases, further frustrate users. Additional instability in the app (bugs, errors, and load failures) compounds the frustration, with some reports of gift card/promo issues. Overall, the wash quality is a strength, but app reliability and account-management problems dominate the discourse.

Pros

High-quality car wash results / express wash is praised when it works
Friendly, helpful staff and good customer service on-site
Some reviewers note the onboarding process can be straightforward when the app works

Cons

Frequent sign-up and login failures preventing account creation or access
Inability to manage membership and vehicles (add/transfer/delete/cancel) due to errors
Billing issues including unauthorized charges and recurring price increases
General app reliability problems (bugs, errors, inability to load plans/locations, 'request unsuccessful')
Gift card redemption and promo code issues

Recent reviews

Bad news for competition: I have been a member of your competition up & down the street where you are currently located and I could not say enough,”but Damn y’all blow them away “!!! I could not be more satisfied, from the young lady checking me in,the app, the aftercare service for my truck,vacuum Matt-cleaning the hole setup was spot on as far as I can say! I am a satisfied customer member 👍🏼

by Gu*****, 2026-05-25

Won’t allow me to create a new account, add vehicle information. Would press save button and nothing happens.

by Ma*****, 2026-05-13

App not showing my garage & billing info. Logged out, tried logging back in, app now doesnt recognize my email or phone number & wants me to create new account. Deleted app, reinstalled, same issue. Bill is due in 1 wk & I need to pause billing as car is not being driven