Klara – Patient communication

Name: Klara – Patient communication
Rating: 4.6 (12791 reviews)
Author: Klara Technologies Inc.

By: Klara Technologies Inc. App

Easy messaging & telemedicine

Overview

Version:

1.31.0

Last updated: 2025-10-23

Ranking

#15,747 ▼ 72

Overall

Features & Capabilities

Klara – Patient Communication is a secure messaging and telemedicine platform designed for healthcare teams. It centralizes patient conversations, supports secure messaging, video visits, and digital forms, all HIPAA-compliant, with no login or app download required for patients.

For providers, Klara streamlines collaboration with a centralized inbox, quick message assignment, eForms, and automated patient outreach. For patients, access is simple via patient.klara.com or the provider’s Klara app, making care more convenient and responsive.

User Growth & Download Statistics

App Communication Privacy & Security

By:

Klara Technologies Inc.

Rating:

4.60

(12,791) 13 new ratings

Version:

1.31.0 Last updated: 2025-10-23

Version code:

878996395

Creation date:

2016-04-11

Compatible devices:

Size:

40.19MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-17

Compare stats and ranking:

Ranking

# 15,747 ▼ 72

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Klara Technologies Inc.

Apple Apps Store

https://apps.apple.com/us/app/klara-patient-communication/id1082300408

Website:

https://klara.com

User Reviews

Users broadly complain that Klara is hard to use due to repeated, multi-step login with 2FA to both phone and email plus birthdate, and that the app does not remember the user between sessions. Reviews describe frequent bugs, slow loading, and a login process that must be repeated even after short breaks. Many say the web portal is preferable, and the app provides only messaging and scheduling with little patient data. A minority note some benefit in quick message delivery when login works. Overall, frustration with authentication and usability dominates.

Pros

Enables quick communication with clinic staff/providers.
Some users report quick responses from staff when using the app.

Cons

Repeated, multi-step login with codes to both phone and email plus birthdate, with the device not reliably remembered between sessions.
The app is buggy and slow to load, with signs-in taking many steps and frequent crashes.
Remember-me/30-day device memory does not persist, forcing re-login very often.
Excessive security steps: two-factor authentication via SMS and email plus birthdate, with no convenient alternative.
Limited functionality: only messaging and scheduling; lacks access to test results or patient data; web portal is often preferred.

Recent reviews

The text received for upcoming appts are lame Nothing but an address. No I D From WHO???

by yo*****, 2026-06-26

Really annoying that there’s a “remember this device for 30 days” but it can’t remember the device for 30 seconds! Constantly have to go through the annoying sign in process as soon as I close the app!!!