Klara – Patient communication

Name: Klara – Patient communication
Rating: 4.6 (12874 reviews)
Author: Klara Technologies Inc.

By: Klara Technologies Inc. App

Easy messaging & telemedicine

Overview

Version:

1.31.0

Last updated: 2025-10-23

Ranking

#15,559 ▼ 18

Overall

Features & Capabilities

Klara – Patient Communication is a secure messaging and telemedicine platform designed for healthcare teams. It centralizes patient conversations, supports secure messaging, video visits, and digital forms, all HIPAA-compliant, with no login or app download required for patients.

For providers, Klara streamlines collaboration with a centralized inbox, quick message assignment, eForms, and automated patient outreach. For patients, access is simple via patient.klara.com or the provider’s Klara app, making care more convenient and responsive.

User Growth & Download Statistics

App Communication Privacy & Security

By:

Klara Technologies Inc.

Rating:

4.60

(12,874) 6 new ratings

Version:

1.31.0 Last updated: 2025-10-23

Version code:

878996395

Creation date:

2016-04-11

Compatible devices:

Size:

40.19MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-09-20

Compare stats and ranking:

Ranking

# 15,559 ▼ 18

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Klara Technologies Inc.

Apple Apps Store

https://apps.apple.com/us/app/klara-patient-communication/id1082300408

Website:

https://klara.com

User Reviews

Users broadly complain that Klara is hard to use due to repeated, multi-step login with 2FA to both phone and email plus birthdate, and that the app does not remember the user between sessions. Reviews describe frequent bugs, slow loading, and a login process that must be repeated even after short breaks. Many say the web portal is preferable, and the app provides only messaging and scheduling with little patient data. A minority note some benefit in quick message delivery when login works. Overall, frustration with authentication and usability dominates.

Pros

Enables quick communication with clinic staff/providers.
Some users report quick responses from staff when using the app.

Cons

Repeated, multi-step login with codes to both phone and email plus birthdate, with the device not reliably remembered between sessions.
The app is buggy and slow to load, with signs-in taking many steps and frequent crashes.
Remember-me/30-day device memory does not persist, forcing re-login very often.
Excessive security steps: two-factor authentication via SMS and email plus birthdate, with no convenient alternative.
Limited functionality: only messaging and scheduling; lacks access to test results or patient data; web portal is often preferred.

Recent reviews

I tried to use this app And got a warning message that says this connection is not secure then it says this website does not support connecting HTTPS Then it goes on to say the information you see and enter on this website including credit cards phone numbers and passwords can be red and turned by other people.

by Sm*****, 2026-09-08

very annoying having to sign in every time i open the app. even when selecting "remember this device for 30 days" i still have to verify my phone number, email, and date of birth every single time i want to access the app. why even have the option there if it doesn't work?