Klara – Patient communication

Name: Klara – Patient communication
Rating: 4.6 (12854 reviews)
Author: Klara Technologies Inc.

By: Klara Technologies Inc. App

Easy messaging & telemedicine

Overview

Version:

1.31.0

Last updated: 2025-10-23

Ranking

#15,502 ▼ 6

Overall

Features & Capabilities

Klara – Patient Communication is a secure messaging and telemedicine platform designed for healthcare teams. It centralizes patient conversations, supports secure messaging, video visits, and digital forms, all HIPAA-compliant, with no login or app download required for patients.

For providers, Klara streamlines collaboration with a centralized inbox, quick message assignment, eForms, and automated patient outreach. For patients, access is simple via patient.klara.com or the provider’s Klara app, making care more convenient and responsive.

User Growth & Download Statistics

App Communication Privacy & Security

By:

Klara Technologies Inc.

Rating:

4.60

(12,854) 10 new ratings

Version:

1.31.0 Last updated: 2025-10-23

Version code:

878996395

Creation date:

2016-04-11

Compatible devices:

Size:

40.19MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-28

Compare stats and ranking:

Ranking

# 15,502 ▼ 6

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Klara Technologies Inc.

Apple Apps Store

https://apps.apple.com/us/app/klara-patient-communication/id1082300408

Website:

https://klara.com

User Reviews

Users broadly complain that Klara is hard to use due to repeated, multi-step login with 2FA to both phone and email plus birthdate, and that the app does not remember the user between sessions. Reviews describe frequent bugs, slow loading, and a login process that must be repeated even after short breaks. Many say the web portal is preferable, and the app provides only messaging and scheduling with little patient data. A minority note some benefit in quick message delivery when login works. Overall, frustration with authentication and usability dominates.

Pros

Enables quick communication with clinic staff/providers.
Some users report quick responses from staff when using the app.

Cons

Repeated, multi-step login with codes to both phone and email plus birthdate, with the device not reliably remembered between sessions.
The app is buggy and slow to load, with signs-in taking many steps and frequent crashes.
Remember-me/30-day device memory does not persist, forcing re-login very often.
Excessive security steps: two-factor authentication via SMS and email plus birthdate, with no convenient alternative.
Limited functionality: only messaging and scheduling; lacks access to test results or patient data; web portal is often preferred.

Recent reviews

Absolutely terrible, logs me out every 30 seconds. Reloads when I’m writing a message for more than a minute, and makes me log in with 5 factor authentication again. Fix your app! I’ve reported the issue many times to the developer. They are lying, they won’t fix it. Just fix it! Stop logging me out! I was an app developer this is not difficult. Fix it.

by Ap*****, 2026-08-21

When signing into the app I received an error message that my DOB was not valid before I completed entering it. Without completing that I was then taken to the terms and conditions with no way to exit. I could only close the app and begin again. After I was finished there was no way to sign out.