Reviews of Impel Capture

By: SpinCar App

List of user reviews and ratings for Impel Capture

Total ratings

3.20 (Rating count: 57)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Apple App Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users largely praise Impel Capture for ease of use, speed, and presentation features like the 360 interior spin, which can boost leads. The recurring downsides are crashes, slow performance, unreliable uploads/saves, iOS feature gaps, and mixed support. Overall, stability and cross-platform parity are the main sticking points.

Pros

Easy to use and operate with a straightforward UI.
Speeds up the photo workflow, allowing dealers to shoot and publish more cars quickly.
360 interior spin provides a factory-like look that helps listings stand out.
May boost leads and engagement, contributing to better sales performance.
Reduces reliance on photographers' schedules, improving operational efficiency.

Cons

Frequent crashes and stability issues, including crashes during uploads or when selecting photos.
Overall slow performance and unresponsiveness, with delays opening or capturing.
Upload/save problems and sync inconsistencies (photos marked as uploaded or failing to save).
Missing Android parity on iOS (no multi-image upload from camera library and limited exposure controls) and related Bluetooth shutter issues.
Perceived ongoing bugs and subpar support since the turnover.

Upgrade to see all 19 reviews

User Reviews

Recent rating average: 2.10

All time rating average: 3.20

Upgrade to see all 19 reviews

37% (7)

Date	Author	Comment
2025-12-17	au*****	I was told the feature is available for android not apple.. need to be able to upload multiple images from camera library. It would speed the process up for taking photos. Please update for iPhone users. Also need to be able to simply tap the screen and adjust exposure like the camera on the apple phone does. This would speed up picture taking.
I was told the feature is available for android not apple.. need to be able to upload multiple images from camera library. It would speed the process up for taking photos. Please update for iPhone users. Also need to be able to simply tap the screen and adjust exposure like the camera on the apple phone does. This would speed up picture taking.
2025-07-08	ap*****	Ever since the update it has my photos being dark even when the enhanced feature is on. Slow and crashes all the time.
Ever since the update it has my photos being dark even when the enhanced feature is on. Slow and crashes all the time.
2025-04-01	mi*****	Unfortunately the capture process is slow, inefficient, and clunky. Switching between different camera zooms is tedious and frustrating. The manual mode options are straight out of a manual camera app you would’ve had on an iPhone 4s. The telephoto zoom lenses won’t focus. A lot of the other shots are out of focus. It’s so far behind the native iPhone camera app it’s crazy. The “enhance” feature applies a pretty gross Myspace era HDR filter to the photos. The app forces you to take a picture of a backseat - good luck finding that on a Corvette or GR86. Could be much better, kudos to their sales team for getting this into so many stores.
Unfortunately the capture process is slow, inefficient, and clunky. Switching between different camera zooms is tedious and frustrating. The manual mode options are straight out of a manual camera app you would’ve had on an iPhone 4s. The telephoto zoom lenses won’t focus. A lot of the other shots are out of focus. It’s so far behind the native iPhone camera app it’s crazy. The “enhance” feature applies a pretty gross Myspace era HDR filter to the photos. The app forces you to take a picture of a backseat - good luck finding that on a Corvette or GR86. Could be much better, kudos to their sales team for getting this into so many stores.
2024-05-23	hp*****	Works fine most of the time. Latest update crashes if you attempt to select a specific photo to take, making it unusable on iPhone 7 pro.
Works fine most of the time. Latest update crashes if you attempt to select a specific photo to take, making it unusable on iPhone 7 pro.
2023-09-19	Fi*****	No app can even come close to how horrible this app is
No app can even come close to how horrible this app is
2023-04-27	Ev*****	I’m the latest update and the latest software on my iPhone 11 Pro Max and the App crashes every time I’m trying to upload my photos. I reached out to the support team and all that they can say is delete and reinstall the App. I try doing that multiple times and STILL the App crashes. Very bad support team and don’t take this problem seriously. Can someone Fix this!!!!!
I’m the latest update and the latest software on my iPhone 11 Pro Max and the App crashes every time I’m trying to upload my photos. I reached out to the support team and all that they can say is delete and reinstall the App. I try doing that multiple times and STILL the App crashes. Very bad support team and don’t take this problem seriously. Can someone Fix this!!!!!
2023-03-30	Jz*****	iOS 16.4 broke the ability to use Bluetooth shutters again
iOS 16.4 broke the ability to use Bluetooth shutters again
2023-01-06	EQ*****	Easy to use and operate. My photos and videos of vehicles look great.
Easy to use and operate. My photos and videos of vehicles look great.
2022-09-08	Si*****	This is sad the bugs in the app are everywhere in every function. Can we get back to spincar? Ever since impel took over the app quality has gone down down down down! It literally melted parts of my iPhone 13 from the app running it so hot. Apple said they were planning on removing the app unless it improved. Please remove this app or fix it
This is sad the bugs in the app are everywhere in every function. Can we get back to spincar? Ever since impel took over the app quality has gone down down down down! It literally melted parts of my iPhone 13 from the app running it so hot. Apple said they were planning on removing the app unless it improved. Please remove this app or fix it
2022-03-15	JR*****	Latest update crashes often when uploading and when it crashes it shows photos as uploaded even though they don’t appear on the site.
Latest update crashes often when uploading and when it crashes it shows photos as uploaded even though they don’t appear on the site.