Rack Room Shoes

Name: Rack Room Shoes
Rating: 2.5 (47 reviews)
Author: Rack Room Shoes

By: Rack Room Shoes

Shopping

Features & Capabilities

Rack Room Shoes offers the latest, greatest shoe styles of the brands your family loves, plus an assortment of labels you won’t find with other retailers. Shop us for an incredible selection of athletic, comfort, dress, and casual shoe styles for men, women and kids.

Download the Rack Room Shoes Mobile App to: • Get special App-only offers. • Browse and buy shoes and accessories from our full catalog.
• Enroll or sign into Rewards to track your earning progress, plus see and redeem available Rewards. • Receive alerts about recent orders and Rewards expiration. • See your complete purchase history. • Use the app as a digital receipt for in-store returns. • Track shipping of recent orders. • Find your nearest Rack Room Shoes location, and get directions in an instant.

-PLUS-

• Jump the customer service line with priority access to LIVE CHAT with Customer Care reps.

Much more coming soon!

User Growth & Download Statistics

App

By:

Rack Room Shoes

Rating:

2.50

(47)

Version:

4.1.0 Last updated: 2026-05-28

Version code:

886232555

Creation date:

2016-09-06

Compatible devices:

Size:

113.89MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-13

Compare stats and ranking:

Ranking

# 255,447 ▼ 824

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Rack Room Shoes

Apple Apps Store

https://apps.apple.com/us/app/rack-room-shoes/id1078691654

Website:

https://www.rackroomshoes.com

User Reviews

The Rack Room Shoes iOS app is widely criticized for reliability and usability problems. Reviewers repeatedly report login/authentication failures, frequent crashes and extremely slow loading, and checkout errors that can lead to unauthorized or duplicate charges. An update/authorization loop further blocks access, trapping users in a cycle of retries. Many users also note poor filter/search behavior and lack of clear order tracking, making it hard to complete or monitor purchases. A minority still mentions the store itself is good and basic browsing can work for some. The top priorities are fixing login, stability, and payment flows.

Pros

The Rack Room Shoes store itself and product selection are appreciated by some reviewers.
Some users report the app's basic browsing/navigation works (scrolling is smooth for them).
A few reviewers indicate that, when functioning, the app allows straightforward browsing and shopping.

Cons

Frequent crashes, freezes, and extremely slow loading make the app unreliable.
Persistent login/authentication problems (bad credentials, frequent logouts) disrupt use.
Checkout errors and unauthorized or duplicate charges occur for some users.
An update/authorization loop blocks access to the app, trapping users in retries.
Poor search/filter experience and lack of clear order tracking hinders shopping and purchases.

Recent reviews

Amazing app for the “Rack Room Shoes” store! Don’t miss out on this opportunity to get your shoes on your feet even easier than you ever thought possible!!

by St*****, 2026-05-30

If I could give this zero stars I would!! I was trying to order a shoe and once I put in my debit card info I tried to place my order and got an unauthorized card error. I tried again and got the same error and decided to leave it alone. I did NOT place an order for the shoe. I look on my banking account and see I was charged TWICE for a shoe I wasn’t able to order!

by be*****, 2026-04-01

My 10yo could design a better app. It crashes. Doing searches doesn’t do any good, it still brings up the whole dang store. No autofills for check out. If the 90s had apps this would be it!!! Clunky!!!