Invoice Generator App

Been glitching for months - have to put in my pw over and over saying I need to “upgrade” - will be cancelling end of the year as I’ve reached out multiple times to customer service and have never really been helped.

Update: I worked with support and they were able to get me account fixed and I can now create invoices again. Thanks to James C. for his support! I have used the app for years now to basically send 1 invoice a month. Went to use it today and it says I need to pay for a subscription at 11x times my last subscription which STILL has 6 months left on it and the fact that their website says that the current rate of my active subscription is a fixed price and will not change!! Now they are not responding to my emails about this.

I’ve been having subscription problems for weeks- I’m a paid user and have been since 2017. Suddenly, the app is acting like I don’t have a subscription and isn’t letting me send documents. I’ve reached out to the company through every channel they offer, several times, begging for support and I’ve been ignored. Don’t waste your money here if you want an invoice tool that is reliable and offers customer support. I doubt I’ll get a refund for the annual plan I paid for.