Genea Mobile Access

Name: Genea Mobile Access
Rating: 2.6 (26 reviews)
Author: Cistern Holdings LLC

By: Cistern Holdings LLC

Utilities

Features & Capabilities

With Genea Mobile Access, your smartphone becomes your keycard. Simply tap your phone to a Genea Mobile Access-enabled reader, the same way you would a keycard, and the door will unlock. You may also have the option to open the door or gate from a distance by twisting your phone.

• No need to press a button.

• No need to open an app.

• No need to have the app running in the background.

• Unlock straight from your wrist with the watch app.

• Add your keys to apple wallet and watch.

Genea Mobile Access is changing the way people access their physical space. We add a layer of convenience, all while enhancing the experience and increasing security.

Welcome to the future. Welcome to Genea Mobile Access.

User Growth & Download Statistics

App

By:

Cistern Holdings LLC

Rating:

2.60

(26)

Version:

4.4.0 Last updated: 2026-06-10

Version code:

885859026

Creation date:

2016-11-22

Compatible devices:

Size:

165.53MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-14

Compare stats and ranking:

Ranking

# 322,464 ▼ 1,737

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Cistern Holdings LLC

Apple Apps Store

https://apps.apple.com/us/app/genea-mobile-access/id1069687652

Website:

https://www.getgenea.com/products/access-control/

User Reviews

Users praise the app’s convenience and intuitive design for mobile door access, but report recurring reliability and privacy issues. Background location prompts, crashes, slow unlocks, onboarding frustrations, and weak wearables support are the main pain points, while the mobile-badge experience remains a strong upside when the app behaves.

Pros

Feature-rich with solid performance on mobile.
Intuitive UI for opening/closing doors and managing users from iPhone.
Convenient mobile access that eliminates the need for a physical keycard.
Users can badge in quickly when arriving at work using their phone.
Useful for those who always have their phone handy for access.

Cons

Persistent privacy concerns due to background location tracking and prompts.
Frequent crashes, instability, and occasional sign-out/log-in failures.
Unreliable door unlocking with delays, prompts to move closer, or not finding a door nearby.
Onboarding and account setup problems, including password/paste issues and onboarding loops.
Limited or problematic Apple Watch support and inconsistent multi-device behavior.

Recent reviews

App is very feature rich and solid performance. Allows 80-85% of the web features on the go and customer support is very responsive.

by br*****, 2026-01-16

Very intuitive application that allows me to open/close doors, add/remove users, and much more all through my iPhone.

by Th*****, 2025-12-15

I’m sorry you think you have the right to track my location 24/7 but no thank you. Ridiculous that this app thinks I need to drain my battery and give up my privacy just to use it once a month to open the door at work if I’m the first one there. How about you just let me opt in to that rather than bugging me incessantly w/ promps and error messages.