Reviews of Swift Dial*In

By: Swift Transportation Inc.

List of user reviews and ratings for Swift Dial*In

Total ratings

4.10 (Rating count: 654)

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Review summary

Swift Dial*In is useful for checking load details and messaging away from the truck, and drivers find it convenient overall. However, reviews overwhelmingly cite stability and performance problems—crashes, slow/erratic scrolling, and frequent loading issues. Message delivery and alerts are unreliable, and the app often fails to reflect new loads. In-app replying is limited (macros missing) and motion-safety blocks usage for non-driving team members. Login and update-related errors also recur, undermining the app’s core benefits.

Pros

Access to load details and messaging away from the truck.
Convenience and time-saving in daily driver workflows.
Generally useful tool that drivers rely on to check loads and communicate.

Cons

The app crashes or becomes extremely laggy, with frequent crashes on open and slow, choppy scrolling.
Messages and notifications fail to arrive or sync properly, leaving drivers unaware of new loads.
In-app messaging is limited or unusable (no macros; cannot reply from within the app; must use Qualcomm).
The 'vehicle in motion' safety feature blocks usage, hindering use by non-driving team members.
Login/authentication issues persist (500 errors, login loops, repeated prompts after updates).

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User Reviews

Recent rating average: 1.60

All time rating average: 4.10

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30% (15)

Date	Author	Comment
2022-05-01	Ho*****	Complete garbage in every sense of the word and worse. I have missed out on pt because this app wasn’t working. So choppy it can make you a chop salad out of nuts and bolts. I don’t know who needs to step up but someone needs to do something about this app or come up with a better way for drivers to scan their documents. Mega carrier? Ha!!
Complete garbage in every sense of the word and worse. I have missed out on pt because this app wasn’t working. So choppy it can make you a chop salad out of nuts and bolts. I don’t know who needs to step up but someone needs to do something about this app or come up with a better way for drivers to scan their documents. Mega carrier? Ha!!
2022-02-02	Mi*****	Messages don’t come in like they use to now only planned comes in with who sent it no other messages so if you’re not in the truck you don’t know what was sent to you
Messages don’t come in like they use to now only planned comes in with who sent it no other messages so if you’re not in the truck you don’t know what was sent to you
2021-07-09	Ma*****	This was a great app but only seems to work if you still have a Qualcomm, it no longer works if you get the zonar system installed
This was a great app but only seems to work if you still have a Qualcomm, it no longer works if you get the zonar system installed
2021-05-05	11*****	App will not scroll to the bottom of the screen and has a choppy scroll. Pages are constantly loading and has kicked me off repeatedly. Unable to complete any swift university on the app, I’ve been trying to complete a 15min class for about 2 hours because of the constant crashes and issues. Please debug and update!
App will not scroll to the bottom of the screen and has a choppy scroll. Pages are constantly loading and has kicked me off repeatedly. Unable to complete any swift university on the app, I’ve been trying to complete a 15min class for about 2 hours because of the constant crashes and issues. Please debug and update!
2021-03-08	ho*****	Next load will not populate when load is sent to accept reject load. Messages under history works so I can see next load. All this occurred when assigned new truck “220204” with zonar.
Next load will not populate when load is sent to accept reject load. Messages under history works so I can see next load. All this occurred when assigned new truck “220204” with zonar.
2021-02-04	JZ*****	As a driver I would love it if this app would allow me to send some of the needed macros for my job. It only has freeform message and allows you to accept loads this is really inconvenient especially when you are in an area and your Qualcomm won’t connect which happens very often.
As a driver I would love it if this app would allow me to send some of the needed macros for my job. It only has freeform message and allows you to accept loads this is really inconvenient especially when you are in an area and your Qualcomm won’t connect which happens very often.
2020-11-20	ji*****	What’s going on with them ?
What’s going on with them ?
2020-11-20	Pu*****	Not sending or receiving messages anymore.
Not sending or receiving messages anymore.
2020-09-11	Sa*****	Slow and crashes on me often. Combine apps
Slow and crashes on me often. Combine apps
2020-07-10	ne*****	It Crashes every time you open it I try to scan a bill.They should delete it and start a new one
It Crashes every time you open it I try to scan a bill.They should delete it and start a new one