Diversified Benefit Services

Name: Diversified Benefit Services
Rating: 2.7 (49 reviews)
Author: Diversified Benefit Services, Inc.

By: Diversified Benefit Services, Inc.

Finance

Features & Capabilities

File claims on the go! It’s easy, convenient and secure.

Submit your claims online 24/7 using DBS’s exclusive A.S.A.P.® (Advanced Strategic Administration Program), a safe and quick way to file claims for reimbursement from your Health Care FSA (HCFSA), Limited Purpose FSA (LPFSA), Dependent Care FSA (DCFSA) and Health Reimbursement Arrangement (HRA).

FAST There’s no quicker way to get reimbursed for your FSA or HRA claims.

CONVENIENT Day or night, you have access from your mobile phone.

SAFE You have encrypted access, which is protected and Verisign secured.

COMPREHENSIVE Submit and document your claim in one easy location.

DBS (Diversified Benefit Services) is a third party administrator providing comprehensive plan design and reimbursement strategies as well as communication and enrollment solutions for FSAs, HRAs, COBRA, Tribal Member Benefits and other customized programs.

DBS services are supported by a robust proprietary software administration system and knowledgeable, customer focused professional staff.

User Growth & Download Statistics

App

By:

Diversified Benefit Services, Inc.

Rating:

2.70

(49)

Version:

4.1.2 Last updated: 2025-10-29

Version code:

879218403

Creation date:

2016-05-16

Compatible devices:

Size:

10.78MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-11

Compare stats and ranking:

Ranking

# 242,868 ▼ 584

Other rankings

#22 in submit keyword 8 ▼ 1#25 in benefit keyword 10 ▲ 2

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Diversified Benefit Services, Inc.

Apple Apps Store

https://apps.apple.com/us/app/diversified-benefit-services/id1066687684

User Reviews

User reviews show mixed experiences. The updated app adds useful visibility into balances, claim statuses, and card activity, and some users feel it now does what it’s meant to do. However, many repeat major problems: inability to upload non-photo documents (PDFs), frequent login and session issues, unreliable claim submissions that don’t appear or are inconsistently flagged, and overall instability with blank screens and limited post-upload options. The positives exist, but core workflows remain fragile for a significant portion of users.

Pros

Enhanced visibility into benefits: balances across plans, claim denial reasons, and debit card status.
In-app claim status and required documents view improves transparency and guidance.
Improvements reflect customer feedback, providing essential functionality in the updated version (balances, card status, documents) without always needing a browser.

Cons

Inability to upload PDFs; app accepts only photos, with frequent upload failures or white screen problems.
Login problems and unstable sessions: cannot log in, loading screens, or automatic logouts requiring re-entry.
Unreliable claim submission and tracking: submitted claims may not appear, dates can be incorrect, and some claims are flagged without clear errors.
Overall instability: blank screens, empty submit pages, and limited functionality after a photo is uploaded.
Bare-bones experience with limited features compared to the website.

Recent reviews

Please for the love of everything let upload pdfs. Just doing photos is useless

by Sp*****, 2026-03-23

Can’t do anything , only pulls up a white screen

by Mr*****, 2025-12-07

Flawed and frustrating in multiple areas. Sometimes when you submit a claim, it gives you a notification that it was submitted successfully, but then it never ends up showing up and DBS will say you never submitted anything. You can’t see claims that were submitted, but pending initial review. Often a claim will falsely say there is no date of service. The problem is that when a claim has an issue there is no way you can tell which claim has a problem. It will list the date as 1/1/1900 and then value as $00.01, however, any claim with an issue gets permanently listed as a flagged problem and that unidentifiable flag will never go away, but as I said, you can’t tell which claim, or if it is a new issue or not. This company and app are horrible.