Lofty Real Estate Platform

Lofty is trying to be a one-stop shop combining your CRM, drip campaigns, marketing, website, landing pages, etc. and like other one-stop shop Apps, it fails to deliver…at least on the CRM portion for which I primarily use it. The interface is over complicated and not intuitive at all. It has a white on white interface which often makes it impossible to know or guess where to touch to enter or search for things. You can’t tell what to do next once you have entered text. It doesn’t use protocols found on most other apps, like auto-capitalization for new lines or following a period. It makes you go through several steps over and over when it’s unnecessary. It’s extremely cumbersome for those that work on their mobile device a lot. Additionally, they will make changes without notification or explanation, and then upon contacting support, will respond as though it’s you who are not using the app properly. And only upon repeatedly contacting them and providing evidence of the issue you’re having will they acknowledge that a software change has been made. The interface needs an entire overhaul.

Do not recommend