GFiber: The Google Fiber App

Name: GFiber: The Google Fiber App
Rating: 4.5 (4927 reviews)
Author: Google

By: Google

Network and Account Manager

Features & Capabilities

GFiber: The Google Fiber App is a Chrome extension that lets GFiber customers manage both their Internet service and account from one place. Easily run speed tests, edit network settings, restart your router, and securely share your Wi‑Fi password with family and friends.

It also provides account management features: view current balance, review statements, and manage payments. Access the GFiber Help Center for answers and support. Note: To use this app you must be a GFiber customer.

User Growth & Download Statistics

App Payments Data

By:

Google

Rating:

4.50

(4,927) 45 new ratings

Version:

3.13.0 Last updated: 2026-05-26

Version code:

885984648

Creation date:

2016-04-12

Compatible devices:

Size:

106.37MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-14

Compare stats and ranking:

Ranking

# 27,117 ▲ 67

Other rankings

#26 in wikipedia keyword 27 ▲ #42 in settings keyword 37 ▼ 1#94 in google keyword 96 ▲ 5

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Google

Apple Apps Store

https://apps.apple.com/us/app/gfiber-the-google-fiber-app/id1063844759

Website:

https://fiber.google.com/

User Reviews

Reviews show the GFiber app is plagued by reliability and usability issues. The most frequent complaints are sign-in failures, post-update breakages that render the app unusable, and features like pausing devices or managing equipment that do not work. Additional concerns include outdated or inaccurate device data and account details, as well as slow performance. A minority still praises the service and notes setup can be easy, suggesting the underlying fiber service is solid but the app requires major fixes in authentication, device control, and data accuracy.

Pros

Easy to set up
When it works, the app performs well
Some reviewers express overall satisfaction with Google Fiber service

Cons

Sign-in / login issues (404, captive portal problems, failed authentication)
App frequently stops working after updates and becomes unusable
Parental controls and device management do not function as intended
App shows outdated or incorrect information about devices and account data
Overall slow performance and lag

Recent reviews

Google fiber customer support is dismal. Two weeks ago we decided to upgrade from one gig to three gig after years of service with no problem. The installation was done incorrectly and we've had no Internet since. I’ve been trying to get a technician out here. The AI interface is time-consuming and frustrating when you finally someone they are in a foreign country English isn't a priority. after a week and a half of this, I finally reached a woman ran me the same diagnostics I had been through many times. She upgraded my ticket to priority that was 4 days ago nothing since.

by Jh*****, 2026-05-21

Ever since Google Fiber became GFiber and they switched digital account platforms, their app is no longer capable of basic tasks such as viewing billing information/statements, or managing account information. You’re redirected to the web account portal where logging in accomplishes nothing. The Google Fiber app was once highly usable and that is no longer the case. Sad to see what this company has become.

by Be*****, 2026-05-11

Why can't I update payment method? My payment lapsed and because I can't update my payment method like your "Help Center" says I can, YOU LIED and said I cancelled my service! No tf I did not! I'm trying to give you money and there is no way to update this on the app. I do not have a computer and should not have to buy one just to pay you. This is one of, if not THE biggest corporations on the planet. You can afford to fix your $#!+.