GFiber: The Google Fiber App

Name: GFiber: The Google Fiber App
Rating: 4.5 (5188 reviews)
Author: Google

By: Google App

Network and Account Manager

Overview

Version:

3.17.0

Last updated: 2026-07-16

Features & Capabilities

GFiber: The Google Fiber App is a Chrome extension that lets GFiber customers manage both their Internet service and account from one place. Easily run speed tests, edit network settings, restart your router, and securely share your Wi‑Fi password with family and friends.

It also provides account management features: view current balance, review statements, and manage payments. Access the GFiber Help Center for answers and support. Note: To use this app you must be a GFiber customer.

User Growth & Download Statistics

App Payments Data

By:

Google

Rating:

4.50

(5,188) 57 new ratings

Version:

3.17.0 Last updated: 2026-07-16

Version code:

888353187

Creation date:

2016-04-12

Compatible devices:

Size:

107.96MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-17

Compare stats and ranking:

Ranking

# 26,655 ▼ 48

Other rankings

#46 in support keyword 14 ▲ 16#50 in settings keyword 31 ▲ 4#84 in google keyword 93 ▲ 1

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Google

Apple Apps Store

https://apps.apple.com/us/app/gfiber-the-google-fiber-app/id1063844759

Website:

https://fiber.google.com/

User Reviews

Reviews show the GFiber app is plagued by reliability and usability issues. The most frequent complaints are sign-in failures, post-update breakages that render the app unusable, and features like pausing devices or managing equipment that do not work. Additional concerns include outdated or inaccurate device data and account details, as well as slow performance. A minority still praises the service and notes setup can be easy, suggesting the underlying fiber service is solid but the app requires major fixes in authentication, device control, and data accuracy.

Pros

Easy to set up
When it works, the app performs well
Some reviewers express overall satisfaction with Google Fiber service

Cons

Sign-in / login issues (404, captive portal problems, failed authentication)
App frequently stops working after updates and becomes unusable
Parental controls and device management do not function as intended
App shows outdated or incorrect information about devices and account data
Overall slow performance and lag

Recent reviews

I’ve been waiting for four weeks for a technician to call and come by the office. We are having problems running our business.

by mo*****, 2026-06-08

I express my absolute dissatisfaction with my Google Fiber experience since signing up on May 30th. Not only is my service failing to function as advertised, but the customer support infrastructure is fundamentally broken. The Technical Issue: Since installation, my Google Fiber app and the online portal have consistently reported that my network and internet are disconnected. I have no visibility into the health of my WiFi or extenders, leaving me completely in the dark regarding the actual status of my service. The Support Failure: Between May 30th and June 5th, I have contacted support four separate times. This experience has been unacceptable for the following reasons: Zero Continuity: Every representative I speak with lacks access to the history of my previous interactions. I am forced to repeat the same exhaustive explanation of the issue every single time. Empty Promises: I am repeatedly told that my case has been "escalated to the engineering team," yet I have received zero follow-up, status updates, or resolution. Lack of Accountability: It is clear that there is no internal tracking or ownership of customer issues. I am being billed $70 per month for a service that is effectively non-existent and a support system that is incapable of providing basic assistance. I am requesting that this matter be escalated to leadership immediately to resolve these connectivity issues and address the gross incompetence I have experienced with your support department.