LOTTE HOTEL

Name: LOTTE HOTEL
Rating: 4.7 (120 reviews)
Author: Hotel Lotte Co., Ltd

By: Hotel Lotte Co., Ltd

Lotte Hotels offers & packages

Features & Capabilities

LOTTE HOTEL official app provides easy room reservations, exclusive promotions, and Rewards membership across LOTTE brands worldwide. Browse hotels, check rates, book rooms, access promotions, and manage your membership with a mobile-friendly experience. Features include a photo gallery by hotel and connectivity to the Customer Center.

Recent update highlights include a refreshed homepage, improved room and dining usability, online payment, merged Rewards accounts, streamlined identity verification, and mobile check-in with a digital key. Optional permissions cover notifications, storage, camera, Bluetooth, calendar, location, and biometric verification; you can adjust these in Settings.

User Growth & Download Statistics

App Navigation & Mapping Privacy & Security Marketing Advertising Content Photography

By:

Hotel Lotte Co., Ltd

Rating:

4.70

(120) 2 new ratings

Version:

4.1.0 Last updated: 2026-05-20

Version code:

885841898

Creation date:

2016-01-08

Compatible devices:

Size:

47.13MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-11

Compare stats and ranking:

Ranking

# 139,081 ▲ 458

Other platforms

LOTTE HOTEL (v5.1.0)

388,693 4.67

(2,832)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Hotel Lotte Co., Ltd

Apple Apps Store

https://apps.apple.com/us/app/lotte-hotel/id1063239345

Website:

https://www.lottehotel.com

User Reviews

Reviews show two recurring positives for the LOTTE HOTEL iOS app: user-friendly navigation and a simple, elegant design that many repeat users appreciate. However, there are persistent onboarding and stability issues: the sign-up flow is tedious and sometimes nonfunctional (no confirmations), and the app can fail to load or show the login screen on certain devices/OS versions. Some users also feel uneasy about sign-up due to unusual credit card input. Overall, the hotel service is praised, but onboarding and reliability need improvement.

Pros

The app is user-friendly and easy to navigate (repeatedly noted by users).
Simple, elegant design with a clean interface (praised in multiple reviews).
Reliable for long-term use / proven consistency among repeat users.

Cons

Sign-up/registration flow is tedious and unintuitive, often blocking progress and sometimes not sending confirmations.
App stability issues: it can fail to load or crash, and the login screen may not appear on some devices/OS versions.
Perceived security concerns during sign-up due to unusual credit card input that can feel scammy.

Recent reviews

Sign up is pretty poor and portions of the form populate when attempting to fill out each section. Credit card form pulled up a separate number pad which was very odd. The experience makes you feel like you’re being scammed. Hotels itself on the other hand, amazing.

by Ja*****, 2025-12-24

Perfect in every way!

by Sh*****, 2025-07-29

One of the most tedious apps I’ve used in a long time. I’m just trying to register for an upcoming stay, but the process is unintuitive and clunky. It won’t send a confirmation, so the entire lengthy sign-up was a waste of time.