Amex GBT Mobile

Name: Amex GBT Mobile
Rating: 4.1 (1097 reviews)
Author: GBT US LLC

By: GBT US LLC App

Your go-to business travel app

Overview

Version:

5.42.0

Last updated: 2026-08-04

Ranking

#55,355 ▼ 81

Overall

Features & Capabilities

Real-time business travel management on the go. Amex GBT Mobile lets travelers manage bookings, itineraries, and expenses in one secure app. Book flights, hotels, cars, and trains, share itineraries, and access 24/7 support from Amex GBT travel counselors.

Stay up-to-date with real-time alerts, calendar integration, and seamless trip updates, designed to help you navigate disruptions and keep business travel running smoothly.

User Growth & Download Statistics

App Calendar Task Management Marketing Privacy & Security

By:

GBT US LLC

Rating:

4.10

(1,097)

Version:

5.42.0 Last updated: 2026-08-04

Version code:

889221790

Creation date:

2015-12-03

Compatible devices:

Size:

94.10MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-09

Compare stats and ranking:

Ranking

# 55,355 ▼ 81

Other platforms

Amex GBT Mobile (v5.42.1)

552,104 2.19

(1,184)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

GBT US LLC

Apple Apps Store

https://apps.apple.com/us/app/amex-gbt-mobile/id1060503002

Website:

https://www.amexglobalbusinesstravel.com/corporate-travel-services/business-travel-app/

User Reviews

User reviews indicate Amex GBT Mobile struggles with login problems, app instability, and unreliable chat support, plus slow real-time updates and a fragmented, hard-to-navigate experience across platforms. While a few mentions highlight using chat to avoid phone waits, overall sentiment is negative due to access and service reliability issues.

Pros

Some users report that the in-app chat can help resolve issues and may avoid long phone waits.
A few reviewers find the app usable or 'okay' despite the issues.
The app provides a travel-management interface intended to replace or supplement phone-based support.

Cons

Login/sign-in issues are common, including inability to sign in, verification delays, and pages that block credential entry.
Frequent instability: crashes on launch, freezes, and loops after updates.
In-app chat is unreliable: conversations close or fail to update, and notifications are often missing.
Real-time updates for bookings and flight status are slow or unreliable.
The experience is fragmented across multiple platforms with poor UX and limited direct customer-service access.

Recent reviews

I’ve tried using the website and everything points to using the app. I now have no new information but have been denied access. Good job at creating the most stressful part of traveling: getting confirmation.

by Sq*****, 2026-07-18

Amex should be proud of delivering one of the most unfriendly, diabolical, impossible to use or log into app ever crafted. Forever dropping me out. Chat function brings frustration to an all time high. Keep up the good work Amex.