Features & Capabilities

Order ahead and skip the line with the Dunkin' Chrome extension. Enjoy contactless pickup options (walk-in, drive-thru, curbside where available) and pay with any method. Join Dunkin Rewards to earn points toward free food and drinks, with boosted status and member-only offers. Save favorites, schedule orders up to 24 hours in advance, and easily send Gift Cards.

User Growth & Download Statistics

By:
Dunkin' Donuts
Rating:
4.80
(1,357,764)
3,195 new ratings
Version:
11.23.0 Last updated: 2026-06-19
Version code:
885112925
Creation date:
2015-11-17
Compatible devices:
Size:
415.48MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-30
Compare stats and ranking:

Other platforms

Android
Dunkin’ (v11.22.1.383)
18,924,325 4.60 (603,653)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Dunkin' Donuts
Apple Apps Store
https://apps.apple.com/us/app/dunkin/id1056813463
Website:
http://www.dunkindonuts.com/content/dunkindonuts/en.html

User Reviews

Users generally find the Dunkin app easy to use and appreciate the convenience of order-ahead and quick pickup. However, multiple reviews highlight recurring problems: payment failures, unreliable loyalty/offers, app crashes or sign-in issues, items not available at pickup with refund problems, and inconsistent product quality across locations. These reliability and value issues are the most mentioned drawbacks.
Pros
  • Easy-to-use app interface.
  • Convenient order-ahead and pickup flow (drive-thru, ready-for-pickup).
  • Fast pickup when the app works (no wallet needed at pickup).
Cons
  • Payment methods frequently fail or require verification, preventing mobile orders.
  • Loyalty rewards and offers are unreliable (activation friction, missing/low points, and perceived higher costs).
  • App reliability issues (crashes on startup, sign-in problems, and payment verification failures).
  • Items sometimes unavailable at pickup and refund/charge problems occur.
  • Product quality can be inconsistent across locations, reducing predictability of the experience.
Recent reviews
1. I received an email for bonus points, activate offer. When I go into my app that particular offer is not available to activate. 2. The app should allow me to swap out or add more options. Ex: the drink comes with oat milk. I cannot have and do not want oat milk. But there is no option on the app to change the milk option. 3. Many Dunkin can learn customization from the Starbucks app. Prices are high enough. I shop based on where I get the best bonus.
by A.*****, 2026-06-23

Drove right up to the ordering kiosk, paced my order, and within 45 seconds, a delicious cup of coffee was ready for me!
by Dr*****, 2026-06-23

Doesn’t work half the time. Says to contact support and support says it must be a card issue. I add a different card and it says too many attempts made. Do you want me to use your app or not?
by Bo*****, 2026-06-23
View all user reviews ›

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