SMS ONE

Name: SMS ONE
Rating: 2.4 (124 reviews)
Author: SMS Assist, LLC.

By: SMS Assist, LLC. App

SMS ONE by SMS Assist

Overview

Version:

3.4.3

Last updated: 2023-12-06

Ranking

#159,672 ▼ 145

Overall

Features & Capabilities

SMS ONE is a mobile app for affiliates to manage work orders and streamline on-site validation. It integrates with the SMS One Affiliate Portal to enable real-time visibility between the home office, crews, and SMS Assist. The app supports remote monitoring, reduces back-office costs, captures before/after photos, enables GPS-based check-ins, and provides in-app messaging and job-site directions.

With SMS ONE, managing work orders and crews becomes simpler, faster, and more transparent for everyone involved. Note: Route planning uses location services and can impact battery life; the app requires iOS 7.x or higher.

User Growth & Download Statistics

App Task Management Navigation & Mapping Communication

By:

SMS Assist, LLC.

Rating:

2.40

(124)

Version:

3.4.3 Last updated: 2023-12-06

Version code:

861975195

Creation date:

2015-11-08

Compatible devices:

Size:

119.52MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-09-30

Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:: SMS Assist, LLC.
Apple Apps Store: https://apps.apple.com/us/app/sms-one/id1052660976

User Reviews

Reviews commonly note the app can organize operations and be easy for some users, but reliability and usability problems dominate. Frequent bugs after updates, crashes, and core task failures (loading jobs, opening orders, searching) hinder use. Photo uploads and the photo workflow are often broken, and scheduling on mobile is frustrating. The app is perceived as overly complex with insufficient guidance. Overall, stability and simplicity are the primary pain points limiting its effectiveness.

Pros

Keeps techs and management organized and on the same track
Works reliably for some users and keeps things running smoothly
Simple/easy to use once understood

Cons

Frequent bugs and instability due to updates, including crashes and forced closes
Core functionality reliability issues (jobs not loading, work orders not opening, flawed search)
Photo upload workflow problems (photos won’t upload, order changed, need to re-take)
Scheduling and task management friction on mobile (difficulty scheduling, often requires desktop)
Overly complex feature set with poor guidance and UX (too many features, unclear instructions)

Recent reviews

Gets more complicated with every update, plagued with bugs

by km***** 2023-07-11

This app is horrible and takes to much time Not to mention not much instructions on how to operate. (Kis- keep it simple…) Travel to site Clock in Take before pictures Take completion pictures Clock out… That’s all that is necessary.