خدمات المرضى

Name: خدمات المرضى
Rating: 2.9 (395 reviews)
Author: National Guard Health Affair (NGHA)

By: National Guard Health Affair (NGHA)

Health & Fitness

This app was removed from Apple Apps Store on 2026-05-21

Features & Capabilities

Patient Care is a health and fitness mobile extension from the Ministry of National Guard Health Affairs. It enables patients to access medical information anytime and anywhere, including viewing medical records, booking appointments, reviewing visit history, checking test results, managing medications, and requesting refills. The app also features a My Health section that tracks exercises, weight, blood sugar, and blood pressure, and integrates with the Apple Health app for seamless data syncing, along with many other services.

User Growth & Download Statistics

App Privacy & Security Data Education Task Management

By:

National Guard Health Affair (NGHA)

Rating:

2.90

(395)

Version:

9.1.0 Last updated: 2025-11-24

Version code:

879924836

Creation date:

2016-02-01

Compatible devices:

Size:

132.66MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-05-21

Compare stats and ranking:

Other platforms

Patient Portal (v9.2.0)

383,970 3.15

(3,786)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

National Guard Health Affair (NGHA)

Apple Apps Store

https://apps.apple.com/us/app/%D8%AE%D8%AF%D9%85%D8%A7%D8%AA-%D8%A7%D9%84%D9%85%D8%B1%D8%B6%D9%89/id1025985846

User Reviews

Users praise the app for enabling important hospital workflows and staff support, but broadly criticize appointment scheduling failures, login and stability issues, and an outdated interface. The most recurring problems are lack of available appointments, unreliable performance, and login difficulties, with some also noting language/navigation hurdles and prescription flow confusion. Overall, while it has potential and some positive experiences, urgent fixes are needed to improve reliability and user experience.

Pros

Discharge processing and related tasks are facilitated by hospital staff (e.g., Dr. Fawziya), with patients reporting successful outcomes.
The app generally functions for its core purposes and is considered usable by some users.
Some users rely on the app weekly with relatively few issues during routine use.

Cons

Major difficulty booking appointments: no available slots, very early times, or bookings failing.
Reliability issues: app freezes, crashes, slow performance, and not opening after updates.
Login/account problems: verification codes failing and problems accessing accounts after updates.
Outdated UI/UX and navigation problems, plus limited language options (Arabic) in practice.
Complex cross-center prescription/medication requests causing delays and confusion.

Recent reviews

عدلو برنامجكم ولا بلاش عسا ماشر ؟؟ وجععع حدثوه شوفو له حل

by ف *****, 2025-10-08

للأخت / فوزية الشهيب ربي يسعدها دنيا واخرة خرجوني من المستشفى بعد ماكلمتني دكتورة الله يستر عليها عن اوراقي ومراجعتي وطلع كل اللي قالته خطأ وبفضل الله ثم الدكتورة فوزية انجزت لي كل المهام. وتعبت كثير لين خلصت لي كل أموري ..الله يكثر من أمثالها.