Reviews of LiveSchool Parent

By: LiveSchool, Inc. App

List of user reviews and ratings for LiveSchool Parent

Total ratings

1.80 (Rating count: 59)

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Review summary

Users appreciate the ability to see their child’s points and teacher notes, enabling quick discussions. However, the app is plagued by stability and login issues, data mix-ups when switching children, a dated UI, slow performance, and missing features like notifications and in-app messaging.

Pros

Provides visibility into each child's points and teacher notes in one place.
Teacher notes and feedback are accessible, helping you discuss progress with your child.
Allows quick, day-to-day progress checks by glancing at the app when it loads and works.

Cons

Frequent login problems and lack of session persistence; you often have to re-login.
Crashes, glitches, and white screens; the app is unstable and unreliable.
Difficulties switching between multiple children; switching data can show the previous child's info.
Outdated, basic UI with slow loading and limited interactivity.
Missing essential features like push notifications, in-app messaging to teachers, and saved credentials (no auto-login).

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User Reviews

Recent rating average: 1.30

All time rating average: 1.80

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70% (16)

Date	Author	Comment
2025-08-24	Co*****	I can’t even log in, not on the app or the website. There are nonfunctioning buttons on every page I’ve managed to navigate to. I cannot do this, my blood pressure cannot handle this.
I can’t even log in, not on the app or the website. There are nonfunctioning buttons on every page I’ve managed to navigate to. I cannot do this, my blood pressure cannot handle this.
2025-08-21	Mi*****	Absolutely terrible app. Crashes, doesn’t log in. Heck- even the reset password button is not an actual button,
Absolutely terrible app. Crashes, doesn’t log in. Heck- even the reset password button is not an actual button,
2024-09-05	NR*****	This app is extremely archaic. The user interface is something out of 90s. The entire app needs an overhaul so you can actually see rewards and can more easily toggle between multiple students. The teacher app is wonderful; my child’s teacher has shown me what it looks like when I complain about not being able to see rewards (text doesn’t wrap and you can’t click a reward to see what it say) - not sure why they cannot bring that design to the parent app.
This app is extremely archaic. The user interface is something out of 90s. The entire app needs an overhaul so you can actually see rewards and can more easily toggle between multiple students. The teacher app is wonderful; my child’s teacher has shown me what it looks like when I complain about not being able to see rewards (text doesn’t wrap and you can’t click a reward to see what it say) - not sure why they cannot bring that design to the parent app.
2024-07-17	Lh*****	First review I have ever written on an app, but I am shocked. Our school requires me to track my kids through this system. The idea being that we get “live” feedback on their behavior throughout the day. So much for the “live” part. I have to completely log out and log back in if I want to see any points have been added or refresh the screen. There is no way to save the email and password either, so I’m typing it in manually every time. There is not even a basic refresh button for that purpose. To make matters worse if you try to hit the “login with clever” or “login with google” buttons (which I thought might streamline the insanity) you will get stuck in those screens with no ability to ever return to the live school login Screen. I was stunned as I found myself stuck for eternity with no way to get back other than to delete the app and reinstall it. Wondering whose rich daddy started this company and handed it over to their kid as the ceo? I have no idea why schools are using this system.
First review I have ever written on an app, but I am shocked. Our school requires me to track my kids through this system. The idea being that we get “live” feedback on their behavior throughout the day. So much for the “live” part. I have to completely log out and log back in if I want to see any points have been added or refresh the screen. There is no way to save the email and password either, so I’m typing it in manually every time. There is not even a basic refresh button for that purpose. To make matters worse if you try to hit the “login with clever” or “login with google” buttons (which I thought might streamline the insanity) you will get stuck in those screens with no ability to ever return to the live school login Screen. I was stunned as I found myself stuck for eternity with no way to get back other than to delete the app and reinstall it. Wondering whose rich daddy started this company and handed it over to their kid as the ceo? I have no idea why schools are using this system.
2024-03-09	Kg*****	The app does not update, getting email notifications but lacks follow thru. No dashboard . 😡 very frustrating
The app does not update, getting email notifications but lacks follow thru. No dashboard . 😡 very frustrating
2023-10-25	No*****	That’s it
That’s it
2023-07-26	Ng*****	This app is really basic and needs improvement. Please add notifications for when teachers make comments and add points. Also, there should be no need to log in every time.
This app is really basic and needs improvement. Please add notifications for when teachers make comments and add points. Also, there should be no need to log in every time.
2020-09-17	kb*****	This app constantly glitches. Kicks you out or doesn’t even let you log in. Even when I do get it to work sometimes the points don’t show up or they reload and it shuts down. Please fix this!!
This app constantly glitches. Kicks you out or doesn’t even let you log in. Even when I do get it to work sometimes the points don’t show up or they reload and it shuts down. Please fix this!!
2019-08-19	Fl*****	This app is probably pretty great if you have only one child but trying to switch from one child to another makes the app not work properly. when I switch to my other child it still shows the previous child’s points so it’s pretty useless. Please Fix!
This app is probably pretty great if you have only one child but trying to switch from one child to another makes the app not work properly. when I switch to my other child it still shows the previous child’s points so it’s pretty useless. Please Fix!
2018-09-18	Hy*****	Why do I have to log in every single time? Super inconvenient.
Why do I have to log in every single time? Super inconvenient.