Reviews of Legrand Lighting Control

By: Legrand, Inc. App

List of user reviews and ratings for Legrand Lighting Control

Total ratings

3.90 (Rating count: 280)

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Review summary

Users praise the Legrand hardware design and, when stable, its simple one-touch scene control. However, the app and hub suffer from persistent connectivity issues, and scene editing is often broken. Many reviews warn that the system relies on aging technology with dwindling support, risking loss of control. Ecosystem integrations (HomeKit/Siri, Alexa) are weak or unreliable. High cost combined with ongoing reliability problems leads many customers to seek alternatives.

Pros

Attractive hardware design; switches look great.
When functioning, one-touch scene control across multiple lights.
Older LC7001 head-end system delivered long-standing, rock-solid reliability.

Cons

Frequent connectivity problems; app, hub, and remote access often fail to connect.
Scene editing/creation is broken or unavailable in newer versions; scenes do not reliably work.
Concerns about aging technology and end-of-life support; limited replacement parts and unclear future.
Weak ecosystem integration; limited or unstable Siri/HomeKit/Alexa support.
Overall reliability issues, with lights turning on/off unexpectedly and devices needing frequent resets.

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User Reviews

Recent rating average: 2.40

All time rating average: 3.90

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72% (36)

Date	Author	Comment
2026-01-19	ss*****	Love the light switches, but the app rarely connects to the system. Sometimes reinstalling helps, but not always.
Love the light switches, but the app rarely connects to the system. Sometimes reinstalling helps, but not always.
2025-05-09	-e*****	I upgraded to the latest version of the APP, and now my scenes are not working (simple stuff: lights on at 6pm / lights off at midnight). Frustratingly, I can’t review the scenes remotely when I’m not on the same WiFi network as the l Legrand. Pretty disappointing as it had been working well for years on an earlier APP version.
I upgraded to the latest version of the APP, and now my scenes are not working (simple stuff: lights on at 6pm / lights off at midnight). Frustratingly, I can’t review the scenes remotely when I’m not on the same WiFi network as the l Legrand. Pretty disappointing as it had been working well for years on an earlier APP version.
2025-03-26	Li*****	Turn off all the lights in your home without getting out of bed great before leaving and entering home. Some connections issues at times unclear if it’s app or connectivity
Turn off all the lights in your home without getting out of bed great before leaving and entering home. Some connections issues at times unclear if it’s app or connectivity
2025-01-01	ze*****	Terrible app. Doesnt allow scene modification
Terrible app. Doesnt allow scene modification
2024-11-10	Sh*****	We built our house in 2017 purchased the adorn series system. It was very expensive and expensive to program and we had nothing but problems and then we replaced the lighting for the Wi-Fi twice. Had to replace some devices and on the original one we weren’t told that you could have an option of the hub so we switched to the Wi-Fi, we had that were automatically going on and off on their own. When the outdoor lights would go on, it would turn off the interior lights and recently we’ve had all the lights flashing throughout the house and some of the lights going on and off. I learned that they no longer have replacement lights. They no longer have replacement hubs and after many communications trying to get an answer if they’re going to end the app, I would like to know before I buy a hub from a third-party so that we have a back up because without the hub you can’t operate the lights, I was told they’re going to phase out the app and leave its customers behind! If this true, what a terrible company to leave it customers behind who invested thousands of dollars in legrand and qmotion and we won’t be able to operate the lighting and when we’re traveling or not at home will be able to have automatic lights go on. They created a new system and left their previous customers behind and didn’t integrate anything to work for their customers. I understand products are phased out, but I’ve never purchased a product or worked with a company that doesn’t have something that is compatible or where they don’t even offer support. They only have one person in the company that can currently offer support. Why would anyone want to buy Legrand again just to be phased out shortly after you purchase I was told by a Legrand employee that the new system is extremely difficult and much more difficult to program and they don’t know if the new products will be faced out and another one suggested I go to Lutron or two I think they said Phillips. I think that says a lot when someone from a company tells you to go elsewhere. How can you trust a company that doesn’t think about the thousands of people left behind causing tens of thousands of dollars and loss. I would love to know what all of the customers like myself are doing and what they decide to purchase to replace the Leon products. 10/17/24 Re: Issues I simply answered your question, with a provided option for your situation. With OnQ no longer making RFLC light switches and app support ending next year, I have given the best course of action one can take. For additional support on this Case please respond to this email. Re: Issues Full app support for the Lighting Control App will end December 31st, 2025 at 11:59pm EST, again if you are still experiencing issues with the light switches, we recommend having an electrician come out and replace them with either the NETATMO Lighting System, or a Lighting System from a different company, like Lutron or Phillips For additional support on this Case please respond to this email The devices so unreliable or constantly changing them and they don’t make them anymore. We have lights that are going on by themselves and when some lights turn off from the scenes, it will cause other lights to go on and when some lights go out, it’ll turn off interior lights. The system has started flashing inside the house as if it was being programmed and then you can’t use the lights for 20 minutes and this happens randomly throughout the day and night and limited to no support from Legrand. My electrician keeps coming over and over and we can’t figure it out and Legrand can’t either. When I purchased, I asked if they were new and they failed to tell me it’s on 14-year-old technology that they knew that they were going to phase out and leave customers behind. I would’ve never purchased if I knew that it was on old technology. I would’ve at least tried to inquire about what’s coming next and waited it out. It’s a nightmare. It also doesn’t help when FPL has so many issues and if you have a generator, it’s a problem because in the test it doesn’t always put out clean power we shouldn’t have as many problems as we do. I think LeGrande realized that what they created in the touch was not a good product. Legrand is going to phase out the app. They’re not going to spend the money to stop bugs and issues and then everyone will be forced to purchase an entire new lighting system.
We built our house in 2017 purchased the adorn series system. It was very expensive and expensive to program and we had nothing but problems and then we replaced the lighting for the Wi-Fi twice. Had to replace some devices and on the original one we weren’t told that you could have an option of the hub so we switched to the Wi-Fi, we had that were automatically going on and off on their own. When the outdoor lights would go on, it would turn off the interior lights and recently we’ve had all the lights flashing throughout the house and some of the lights going on and off. I learned that they no longer have replacement lights. They no longer have replacement hubs and after many communications trying to get an answer if they’re going to end the app, I would like to know before I buy a hub from a third-party so that we have a back up because without the hub you can’t operate the lights, I was told they’re going to phase out the app and leave its customers behind! If this true, what a terrible company to leave it customers behind who invested thousands of dollars in legrand and qmotion and we won’t be able to operate the lighting and when we’re traveling or not at home will be able to have automatic lights go on. They created a new system and left their previous customers behind and didn’t integrate anything to work for their customers. I understand products are phased out, but I’ve never purchased a product or worked with a company that doesn’t have something that is compatible or where they don’t even offer support. They only have one person in the company that can currently offer support. Why would anyone want to buy Legrand again just to be phased out shortly after you purchase I was told by a Legrand employee that the new system is extremely difficult and much more difficult to program and they don’t know if the new products will be faced out and another one suggested I go to Lutron or two I think they said Phillips. I think that says a lot when someone from a company tells you to go elsewhere. How can you trust a company that doesn’t think about the thousands of people left behind causing tens of thousands of dollars and loss. I would love to know what all of the customers like myself are doing and what they decide to purchase to replace the Leon products. 10/17/24 Re: Issues I simply answered your question, with a provided option for your situation. With OnQ no longer making RFLC light switches and app support ending next year, I have given the best course of action one can take. For additional support on this Case please respond to this email. Re: Issues Full app support for the Lighting Control App will end December 31st, 2025 at 11:59pm EST, again if you are still experiencing issues with the light switches, we recommend having an electrician come out and replace them with either the NETATMO Lighting System, or a Lighting System from a different company, like Lutron or Phillips For additional support on this Case please respond to this email The devices so unreliable or constantly changing them and they don’t make them anymore. We have lights that are going on by themselves and when some lights turn off from the scenes, it will cause other lights to go on and when some lights go out, it’ll turn off interior lights. The system has started flashing inside the house as if it was being programmed and then you can’t use the lights for 20 minutes and this happens randomly throughout the day and night and limited to no support from Legrand. My electrician keeps coming over and over and we can’t figure it out and Legrand can’t either. When I purchased, I asked if they were new and they failed to tell me it’s on 14-year-old technology that they knew that they were going to phase out and leave customers behind. I would’ve never purchased if I knew that it was on old technology. I would’ve at least tried to inquire about what’s coming next and waited it out. It’s a nightmare. It also doesn’t help when FPL has so many issues and if you have a generator, it’s a problem because in the test it doesn’t always put out clean power we shouldn’t have as many problems as we do. I think LeGrande realized that what they created in the touch was not a good product. Legrand is going to phase out the app. They’re not going to spend the money to stop bugs and issues and then everyone will be forced to purchase an entire new lighting system.
2024-04-09	Go*****	The Legrand wedding control system with the LC 7001 head end has been installed in my home for at least 10 years. It has provided rocksolid performance the entire time. I’ve never had to replace a device or the head end. Every once in a while, the app will not connect locally, when I am at home and shows me connected remotely, however that may be more a function of my network than the system. Highly recommend.
The Legrand wedding control system with the LC 7001 head end has been installed in my home for at least 10 years. It has provided rocksolid performance the entire time. I’ve never had to replace a device or the head end. Every once in a while, the app will not connect locally, when I am at home and shows me connected remotely, however that may be more a function of my network than the system. Highly recommend.
2023-11-08	MJ*****	App won’t connect to my home net work.
App won’t connect to my home net work.
2023-07-30	Sm*****	Seriously, look for another company. You will be soooo frustrated with how these devices fall off of their system. You constantly have to read these devices. Happens every two weeks or so. I wish I could sue them for all the downtime and all the time I spend reconnecting devices.
Seriously, look for another company. You will be soooo frustrated with how these devices fall off of their system. You constantly have to read these devices. Happens every two weeks or so. I wish I could sue them for all the downtime and all the time I spend reconnecting devices.
2023-01-05	ar*****	Stunning looks and superior function-ability. I can control all of my kitchen lights, under counter, hall, table spots over sink with one touch switch. I dim 25, 50, full power- one touch and still have single light control. Expensive but the best.
Stunning looks and superior function-ability. I can control all of my kitchen lights, under counter, hall, table spots over sink with one touch switch. I dim 25, 50, full power- one touch and still have single light control. Expensive but the best.
2022-08-15	st*****	Oscar the Grouch would love this piece of garbage. The Worst App Ever.
Oscar the Grouch would love this piece of garbage. The Worst App Ever.