Date	Author	Comment
2026-05-31	Ds*****	Has not been working consistently past 2 weeks. Crashing often. Also with business account, need 2FA every time? Asks me to remember the same device every time I log in? What is the function of asking to remember the device if I still need 2FA every time I log in?
Has not been working consistently past 2 weeks. Crashing often. Also with business account, need 2FA every time? Asks me to remember the same device every time I log in? What is the function of asking to remember the device if I still need 2FA every time I log in?
2026-05-20	Be*****	If you file legitimate disputes, they will close your account because they don’t like the administrative cost and the pressure that they get from merchants go elsewhere
If you file legitimate disputes, they will close your account because they don’t like the administrative cost and the pressure that they get from merchants go elsewhere
2026-05-14	AM*****	Not impressed. Considering switching banks. Overall this app is completely subpar compared to its competitors. Does the bare minimum and often times has bugs when trying to log in. Very slow and dated. Needs to be completely revamped.
Not impressed. Considering switching banks. Overall this app is completely subpar compared to its competitors. Does the bare minimum and often times has bugs when trying to log in. Very slow and dated. Needs to be completely revamped.
2026-04-22	As*****	Great online and in person service.
Great online and in person service.
2024-09-26	Ms*****	Great customer service at my branch in Ogdensburg. Ask for Autumn or Will.
Great customer service at my branch in Ogdensburg. Ask for Autumn or Will.
2024-06-10	Bi*****	I’m all for security measures but having to answer my security questions each and every time I use the app is annoying. A remember me for x number of days would be nice
I’m all for security measures but having to answer my security questions each and every time I use the app is annoying. A remember me for x number of days would be nice
2023-07-22	Jo*****	Always loads up quick, easy to figure out
Always loads up quick, easy to figure out
2022-11-16	MJ*****	The app is easy to use and provides me with all of my banking needs. Intuitive and easy functionality.
The app is easy to use and provides me with all of my banking needs. Intuitive and easy functionality.
2020-10-31	de*****	The Apple help desk person told me it won’t work until North Country Savings Bank Updates their app to be compatible. The new Apple update does not allow cookies and we cannot uninstall it. Please tell me you can fix this soon! Other than that, I love this app and have used it from its beginning.
The Apple help desk person told me it won’t work until North Country Savings Bank Updates their app to be compatible. The new Apple update does not allow cookies and we cannot uninstall it. Please tell me you can fix this soon! Other than that, I love this app and have used it from its beginning.
2019-02-07	ju*****	Please update to be optimized for the newer iPhones like the X and XS
Please update to be optimized for the newer iPhones like the X and XS

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