Dynamics 365 for phones

Name: Dynamics 365 for phones
Rating: 4.3 (5701 reviews)
Author: Microsoft Corporation

By: Microsoft Corporation

Business

Features & Capabilities

Microsoft Dynamics 365 for phones is the essential mobile CRM for busy professionals who need to engage customers while staying productive on the move. Add notes, attachments, and view relevant service and sales records during every appointment—even when offline—and synchronize later. The app keeps salespeople, agents, and supervisors in sync with accounts, contacts, and leads across devices, with an easy setup that works on mobile, desktop, or tablet.

Its redesigned Workspace offers a personalized hub for quick tasks and records. Features include enhanced notes with camera access, offline data synchronization, access to activities, accounts, contacts, and leads, guided contextual business processes, KPI charts, and personalized list views across devices to see what matters most, wherever you work.

User Growth & Download Statistics

App Sales Data Task Management

By:

Microsoft Corporation

Rating:

4.30

(5,701) 1 ratings

Version:

13.24093.1 Last updated: 2024-09-11

Version code:

868928135

Creation date:

2015-07-13

Compatible devices:

Size:

112.26MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-12

Compare stats and ranking:

Ranking

# 25,643 ▼ 7

Other rankings

#11 in salesforce keyword 31 ▲ 2#41 in microsoft keyword 87 ▲ 3#41 in minecrosoft keyword 10 ▲ 3

Other platforms

Dynamics 365 for Phones (v4.3.24093.1)

783,634 3.93

(7,667)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Microsoft Corporation

Apple Apps Store

https://apps.apple.com/us/app/dynamics-365-for-phones/id1003997947

Website:

https://dynamics.microsoft.com

User Reviews

The reviews are overwhelmingly negative about Dynamics 365 for iPhone. Users report frequent crashes and iOS-specific stability issues, slow and unresponsive performance, and a non-intuitive, overly clunky UI. Many desire offline support and better calendar/Outlook sync, plus fewer bugs across updates. A minority note the app can be useful for tracking prospects and rapid activity logging when it works. Overall, reliability and ease of use are the main pain points, with only a minority finding the mobile experience genuinely smooth.

Pros

Mobile-friendly interface with quick logging of sales activities.
Helps track prospects and enables rapid sales activity on the go.
Rich set of CRM features that many users find valuable when the app is functioning.
Some reviewers find the mobile experience user-friendly.

Cons

Frequent crashes or the app won’t open on iOS, especially after updates (notably 17.2+).
Laggy performance with slow loading, unresponsive scrolling and typing.
Unintuitive, cumbersome UI with too many clicks and difficult navigation (e.g., sequences page, menus).
Lacks reliable offline mode and struggles with calendar/Outlook synchronization (multiple calendars, extra manual steps).
Bugs across releases; occasional redirects to the wrong app (Dynamics Sales) or forced re-login.

Recent reviews

It’s fairly evident that you guys have padded your reviews here. This might be the worst app I’ve ever used for work, ever. You guys are an absolute joke. Brand new phone, full 5G service, and this dumpster fire of an app has the audacity to tell me I don’t have phone service. Your software developers who designed this should be jailed for the rest of their lives, I hate you people

by Ab*****, 2025-07-31

Worked well at first but almost a year and app still crashes when you click on it. I can’t get it to open anymore

by Ap*****, 2024-10-17

For my company kb home as a sales rep it’s way to many clicks and the view is awful to enter a prospect, find one or log one it’s so much work and cumbersome and glitchy, we joke that it would be easier to log it on a stone tablet and mail it into management via carrier pigeon. Everybody dislikes the software from a sales rep level and we are the ones who have to enter the data there has to be a better way this software is awful.