IBM Salesforce Extras Firefox

IBM Salesforce Extras

This extension adds some extra features to Salesforce Console for use by Support teams at IBM.
IBM Salesforce Extras
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Features & Capabilities

IBM Salesforce Extras is a Chrome extension designed exclusively for the Salesforce Lightning Console to empower IBM support teams with enhanced case management and UI features. It highlights severity levels, case statuses, and milestone countdowns, improving visibility and prioritization. Users benefit from keyboard shortcuts for copying case details, compact and colorized UI elements, and badges that identify Advanced Support and Total Attention cases.

With no external service calls, it respects privacy by only updating Salesforce UI styling within *.force.com domains. It streamlines workflows with auto-refresh, collapsible panels, and highlighted ownership and entitlement information, helping IBM support teams work efficiently and effectively within Salesforce.

User Growth & Download Statistics

Manifest V2 Add-on Developer Tools
By:
John Rawls
Daily users:
514 -6
Rating:
5.00
(1)
Version:
2.4.1 Last updated: 2026-03-16
Version code:
6184584
Creation date:
2018-04-17
Risk:
High risk impact Moderate risk likelihood
Permissions:
Content scripts matches:
  • *.force.com
Size:
92.04KB
Email:
jr*****@gmail.com
URLs:
Privacy policy
Full description:
See detailed description
Source:
Firefox Add-ons Store
Data ingested on:
2026-07-10
Compare stats and ranking:

Ranking

# 4,766 ▼ 49
Other rankings
#20 in salesforce keyword 34 #168 in trash keyword 8 ▼ 3#250 in console keyword 15 ▼ 3

For Developers

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Contact the developer

Chrome-Stats does not own this Firefox add-on. Please use these information below to contact the Firefox add-on developer.
Developed by:
John Rawls
Firefox Add-ons Store
https://addons.mozilla.org/firefox/addon/ibm-salesforce-extras/
Email:
jr*****@gmail.com

User Reviews

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by Ga*****, 2022-12-23
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Is IBM Salesforce Extras Safe?

Risk impact
Risk impact measures the level of extra permissions an extension has access to. A low risk impact extension cannot do much harms, whereas a high risk impact extension can do a lot of damage like stealing your password, bypassing your security settings, and accessing your personal data. High risk impact extensions are not necessarily malicious. However, if they do turn malicious, they can be very harmful.

IBM Salesforce Extras requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.

Risk impact analysis details
  • Critical Grants access to browser tabs, which can be used to track user browsing habits and history, presenting a privacy concern.
  • High ****** ********* ** * ****** ******** ******** ********** * ******* ******* *****
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  • Medium ******* ****** ** *** ********* ******** ********** ***************
Risk likelihood
Risk likelihood measures the probability that a Firefox add-on may turn malicious. This is determined by the publisher and the Firefox add-on reputation on Firefox Add-ons Store, the amount of time the Firefox add-on has been around, and other signals about the Firefox add-on. Our algorithms are not perfect, and are subject to change as we discover new ways to detect malicious extensions. We recommend that you always exercise caution when installing a Firefox add-on.

IBM Salesforce Extras is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this add-on.

Risk likelihood analysis details
  • High This extension has low user count. Unpopular extensions may not be stable or safe.
  • Low **** ********* *** ******* **** **** * ****** **** ***** ******** *** **** ****** ** ** ****** *** *****
  • Low **** ********* *** ***** **** **** * ****** **** ***** ********** *** **** ****** ** ** ****** *** *****
  • Good **** ********* *** **** **** *******
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