Southwest Airlines Rapid Rewards Shopping®
Never miss out on points again. With the extension you’ll get points alerts while you shop, plus get coupons applied at checkout.
Total ratings
4.80
(Rating count:
742)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Easy to navigate and use for earning points
- Excellent customer service when issues arise
- Convenient to have the extension alert users of earning opportunities
- Helps accumulate points for travel rewards easily
- Great added benefit while shopping online
Cons
- Frequently fails to track points accurately, causing frustration
- Invasive pop-up notifications interrupt browsing experience
- Extension can cause website functionality issues, leading to content disappearing
- Lack of customer support for resolving missing points issues
- Difficult to find activation status for purchases
Most mentioned
- Points not being credited despite activation
- Invasive pop-up alerts for earning points
- Issues with extension interfering with website functioning
- Need for better visibility and tracking of points earned
- Customer support responsiveness regarding missing points
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User reviews
Recent rating average:
3.80
All time rating average:
4.80
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| Date | Author | Rating | Lang | Comment |
|---|---|---|---|---|
| 2025-01-14 |  | | en | It works ok on computer, but can not get to work on phone at all. With all the store apps anymore, I order a lot from my phone. How do you get it to work there/ |
| 2024-12-30 |  | | en | Excellent customer service and easy for me to do!! Thanks for making a chore a breeze to do! |
| 2024-11-07 |  | | en | Great service and convenient location. Highly recommended. |
| 2024-10-29 |  | | en | I installed the rapid rewards shopping button but can't find it to use it. |
| 2024-10-23 |  | | en | A great added perk! |
| 2024-10-05 |  | | en | I like the idea of this extension, and have been able to accumulate points with it. However, I'm rating 2 starts because of a couple issues with the extension that range from annoying to infuriating. The chief annoying thing is it constantly popping up on pages that I'm browsing even after I've dismissed it. sometimes I just want to look around and don't want to have it constantly opening up the popup. The infuriating thing is that it actually breaks some sites that it should work on. I've encountered it on a few different sites, but the main one is Adorama. When this extension is enabled, and I visit a product page on their site, the extension causes the entire content area of the site to disappear. When the page loads I will see the product info I'm looking for, but once the extension does its thing and recognizes that it should apply to the page, whatever it does in activating itself causes the content area of the page to fade out. It hasn't always done this, but has been going on for a few months now. I'm a photographer and frequent the adorama site. I've disabled the extension because of this issue. |
| 2024-09-13 |  | | en | I was able to use the accumulated points for my last flight! Great program! |
| 2024-09-09 |  | | en | Stop already! Often I want to browse with no intention of purchasing until later. Developers, please let me pause the extension so I don't have to select"try later" on every web page I load. |
| 2024-08-17 |  | | en | Omg, I'm so excited this will be my very first time. That I'm actually trying Rapid Reward .My experience using the App and I'm loving it. Thank you so much for my reward points It was very easy and simple to use. Great jobs . You deserve that 5stars. Amen |
| 2024-06-19 |  | | en | This is great when it works, but is awful when it doesn't recognize the purchase, and this happens fairly often. The burden becomes yours and it's not always easy to provide the necessary order info so far after the fact since you cannot inquire and submit for at least 30 days from purchase. Also, there is no option to speak to anyone in customer service for help about it. |
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