Customer Portal Chrome Extension

Customer Portal Chrome Extension.

Customer Portal Chrome Extension for dtac Customer Service

Customer Portal Chrome Extension' is an add-on that enhances the capability of dtac Customer Portal web application. It allows agents to provide efficient customer service through easy retrieval of customer information via integration with peripheral devices such as card readers, passport scanners, and signature pads. Additionally, it enables agents to capture screenshots and automatically create incident tickets. Facilitation is also provided for smooth connection with Softphone and Queue systems.

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Extension stats

By: Total access communication Public Company Limited

Users: 10,000+

Rating: 4.89

(9)

Version: 3.6.0 (Last updated: 2024-12-04)

Creation date: 2019-10-28

Risk impact: Moderate risk impact

Risk likelihood:

Moderate risk likelihood

Manifest version: 3

Permissions:

scripting
declarativeContent
background
nativeMessaging
activeTab

Host permissions:

<all_urls>

Size: 574.46K

Email: cr*****@gmail.com

URLs: Privacy policy

Ranking

# 9,653 ▲ 155

Other rankings

#11323 in Workflow & Planning ▲ 36

Other platforms

Customer Appointments Lt (v5.6.215)

3.17

(147) 47,254+

Not available on Firefox

Not available on Edge

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Extension summary

Analyze keywords

Customer Portal Chrome extension enhances capabilities of dtac Customer Portal web, which is the application for dtac agents to provide customer service support, with the following benefits.

Enable agents to easily get customer information via integration with peripheral equipment, which are Card reader, Passport scanner and Signature pad.
Enable agents to easily capture screenshot and automatically create incident ticket.
Facilitate agents to smoothly connect with Softphone and Queue systems.