Think Help Desk

Think Help Desk is an all in one Ticketing system for School Systems.

In our Chrome Extension we provide end users the ability to record screen, grab a snapshot, or go directly to submit a ticket. 100% Free and Lightweight!

Affordable We built our cloud based solution to be affordable. We don't charge per tech or per user. Our pricing is 50%-75% cheaper than our competitors. We have been doing this for over 10 years and our parent company has been in the business for over 25 years. In that time we figured out how to do things more efficiently. You can get up and running for as little as $79/month.

Customizable Customization is key to making our software stand out. We spent extra time making sure you are never stuck with a one size fits all solution. Our software allows you to define which fields, colors, features and reports you want to use. You even get to decide how they act when you use them. Best of all, our team helps you make things perfect. You never have to guess your way through setting up your help desk.

Work Flow Automatically routes requests to the responsible parties. Requests automatically go to the correct person(s) to handle the issue(s). So when a user has a leak in their office, Maintenance knows about it. If the user needs printer paper purchasing gets the request. And when a user can't login the request goes to the tech department. Only manage your issues not everyone else's.

Secure Security is on everyones mind including ours. We include captcha, SSL, database encryption, unique passwords, universal passwords, password storage for devices and your data is separate from all other THD customers.