Reviews of Survey Merchandiser - Gigs

By: Survey.com App

List of user reviews and ratings for Survey Merchandiser - Gigs

Total ratings

3.29 (Rating count: 6,883)

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Review summary

Reviewers say the app is easy to use and offers real gigs with decent earning potential for the right workers, and can be engaging. However, widespread issues dominate: payments are late or withheld, the app crashes, approvals/payouts are slow (often with Openforce), and support is hard to reach. Onboarding and verification problems add to frustration. Overall earnings can be inconsistent and payment reliability is a major concern.

Pros

Easy to use / intuitive app experience.
Gigs exist with potential for earnings, especially for workers who follow instructions and are willing to travel.
Work can be busy and offer flexible, real-world tasks that keep you engaged.

Cons

Frequent payment issues, including delays and not getting paid for completed gigs.
Unreliable app performance, with crashes and glitches that hamper work.
Long project approval times and payout delays, often compounded by the Openforce onboarding requirement.
Poor support and communication, with reports of unresponsive or hard-to-reach help.
Onboarding/verifications problems (verification code issues, Openforce-related requirements) creating barriers to payout.

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User Reviews

Recent rating average: 3.30

All time rating average: 3.29

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46% (100)

Date	Author	Comment
2026-08-04	Ro*****	good app need more available assistance
good app need more available assistance
2026-08-03	Be*****	its a really great app. the assignments are easy and the pay is great. I gave only two stars because they are constantly messing up my pay. they either pay me less than they said they would be paying me for certain assignments. I feel like im constantly asking them to correct my pay rate, and of course they are always trying to pay me less
its a really great app. the assignments are easy and the pay is great. I gave only two stars because they are constantly messing up my pay. they either pay me less than they said they would be paying me for certain assignments. I feel like im constantly asking them to correct my pay rate, and of course they are always trying to pay me less
2026-08-03	An*****	This is NOT an equal opportunity employment company. Most of their job contracts have been lost due to bad work ethics and the pay has dropped tremendously considering the length of time they allow vs the actual field work required. Your rating never increases and if you cancel jobs your rating drops immensely. You can hardly ever get a hold of anyone over the assigned projects and PMs won't talk to you! JUST FIND BETTER WORK THIS ONE BITES THE DUST! 2/10 RATING
This is NOT an equal opportunity employment company. Most of their job contracts have been lost due to bad work ethics and the pay has dropped tremendously considering the length of time they allow vs the actual field work required. Your rating never increases and if you cancel jobs your rating drops immensely. You can hardly ever get a hold of anyone over the assigned projects and PMs won't talk to you! JUST FIND BETTER WORK THIS ONE BITES THE DUST! 2/10 RATING
2026-08-03	Ro*****	This is one of the best apps I have made money with who ever wants to try it needs to asap
This is one of the best apps I have made money with who ever wants to try it needs to asap
2026-08-03	Sh*****	was ableto make a sizeable amount in a quick time frame doing mosyly easy tasks.
was ableto make a sizeable amount in a quick time frame doing mosyly easy tasks.
2026-08-01	Ta*****	loving the experience and the opportunity in one
loving the experience and the opportunity in one
2026-07-30	Da*****	it's glitchy sometimes and shuts down but for the most part it works.
it's glitchy sometimes and shuts down but for the most part it works.
2026-07-30	Kr*****	well thought I would try the app again after deleting it over a year ago and it's even gotten worse. now there's absolutely nothing available anywhere near me which is kind of hard to believe since I live right outside of Austin. Guess people are using other apps to get help with jobs now and this one is no longer of any use
well thought I would try the app again after deleting it over a year ago and it's even gotten worse. now there's absolutely nothing available anywhere near me which is kind of hard to believe since I live right outside of Austin. Guess people are using other apps to get help with jobs now and this one is no longer of any use
2026-07-30	Ju*****	the teams will just remove assignments from you at will without notification. and no need to sit and say oh it expired or there was no confirmation. the job did not expire. there was a solid confirmation yesterday. this is what you have to look forward to. this company taking your time, wasting your gas, with this current economy the way the gas prices are take a chance if you want. I made this review last year. I've just updated it to make contractors aware a year later and no change. BEWARE!
the teams will just remove assignments from you at will without notification. and no need to sit and say oh it expired or there was no confirmation. the job did not expire. there was a solid confirmation yesterday. this is what you have to look forward to. this company taking your time, wasting your gas, with this current economy the way the gas prices are take a chance if you want. I made this review last year. I've just updated it to make contractors aware a year later and no change. BEWARE!
2026-07-29	Ra*****	I have been loving this app.
I have been loving this app.