Chrome-Stats extension
Copper CRM for Gmail
You live in Google Workspace™. So should your CRM.
Total ratings for Copper CRM for Gmail
4.37
(Rating count:
393)
User reviews summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
- Well integrated CRM tool within Gmail making it convenient for daily email users.
- Good for small to medium business with value for price.
- Helpful in keeping emails and tasks organized.
- The ability to append a one-off email to the record(person/opportunity/lead/company/project) directly from Gmail.
- The chrome extension brings the best parts of Copper to Gmail.
Cons
- Extension is very buggy, causing Gmail and Copper to freeze and malfunction frequently.
- Difficult to cancel the service and disputed charges.
- Limited functionality, such as inability to add multiple addresses for a contact.
- Major issue with email tracking, syncing servers and missing key functions.
- Cluttered Compose window with unnecessary UI elements.
Most mentioned
- Great integration with Gmail and G-Suite.
- Bugginess of the extension causing issues with Gmail.
- Difficulty in cancelling the service.
- Effective CRM tool for small and medium businesses.
- Issues with missing key functions and email tracking.
Upgrade to see all 198 reviews
Recent reviews for Copper CRM for Gmail
Recent rating average:
3.30
All time rating average:
4.37
Upgrade to see all 198 reviews
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| Date | Author | Rating | Lang | Comment |
|---|---|---|---|---|
| 2023-10-19 |  |
|
The way it integrates seemlessly and provides access to client conversation history to the whole team is absolutely superb. Highly underrated sales- support- business tool. Thank you Copper for being awesome. | |
| 2023-03-22 |  |
|
As a small business I love that copper can keep my emails and task organized. The large CRM platforms were too much. As my day is all email, Copper is just what I need. | |
| 2023-01-05 |  |
|
This extension is helping me every day to manage my work more efficiently. Get direct access to people, company and deal information is the key benefit that this extension offers. Well done! | |
| 2022-10-25 |  |
|
Its pretty poor, works for a week then destroys my gmail interface. Actively trialing alternatives to copper, it is the only saas product i know that gets worse rather than better over time. | |
| 2022-10-12 |  |
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The extension messes up my email screen and hides the gmail search bar at the top. | |
| 2022-09-29 | |
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This extension has always had its quirks and it's never been good, but it now is preventing drag-and-drop in gmail. I reset the entire browser, deleted my user profile... only to find this extension is the cause. Bye Felicia! | |
| 2021-04-16 | Or Yarimi |
|
The extension doesn't work 90% of the time. Not detecting recipients, not allowing to turn off tracking, track email that it shouldn't etc. Tried uninstall and re-install. Didn't help. | |
| 2021-03-02 |  |
|
Your classic bait and switch CRM. Promise you the world and the software comes up short. Missing major key functions to actually function a business. Made me pre pay for an entire year, and dont offer refunds or cancellations. That should tell you all you need to know. | |
| 2020-12-22 |  |
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The email tracker no longer shows the number of email opens within Gmail itself. I can still see the number of opens from the copper dashboard and the Gmail extension. Not sure if this was an intentional change. | |
| 2020-07-07 |  |
|
Great option for small to medium businesses. The value for the price is great in comparison to competitors. The catch is that you need to take the time to customize for your business needs but once you get there, it is very helpful. |
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