Playbooks

Playbooks

Playbooks by XANT

Total ratings for Playbooks
3.90 (Rating count: 40)
Merlin
User reviews summary
These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Great tool for sales Cadence
  • Able to manage multiple contacts easily
  • Automates sales process
  • Integrates with CRM
  • Useful for outbound prospecting
Cons
  • Crashes and bugs frequent
  • Requires complete deletion for updates
  • Issues dealing with customer service
  • Problems with syncing to Salesforce
  • Does not show up after download
Most mentioned
  • Automation capabilities
  • Increase in productivity
  • Integration with Salesforce
  • Issues with crashing
  • Useful in sales activities
See reviews for Playbooks on Chrome Web Store
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Recent reviews for Playbooks
Recent rating average: 4.00
All time rating average: 3.90
Upgrade to see all 22 reviews
Rating filters
5 star
68% (15)
4 star
0%
3 star
5% (1)
2 star
14% (3)
1 star
14% (3)
Date Author Rating Lang Comment
2022-01-19
Richard Welch
Richard Welch
Used to be good, now it's bad. When we bought playbooks everything worked great. Customer support responded and anything we needed got done. At the time, the only issue was the persistent playbooks button over my CRM and email client, but I could live with that. All the problems started when Xant was acquired by Aurea. The service went down repeatedly. Notes would not sync to salesforce. They fired all of our support people so we didn't have anyone we could talk to in order to get things fixed. When we finally got a hold of someone from the new company, instead of listening to our concerns and fixing what we paid for, they tried selling us new products. Now Aurea is saying they bought a bad system. No, it was good before they bought it. Then they did an EA and ruined everything. Just look at all the dates on the reviews. Most everything before the acquisition is positive. Everything after is negative.
2021-11-29
Marc Lallier
Marc Lallier
always crashes, confusing, I would look for something better
2020-04-03
Anton Coetzer
Anton Coetzer
I have bought a book and it is in the index, but I cannot open it or download it to .pdf. It crash everytime just before completion. I have spend two day on this and no results. I am ready to delete this of my PC and ask for a full refund of all the book I have currently purchace.....
2020-03-02 Alex Paiuk Customer support is superb!
2019-03-26 A Google user Great too for Cadence and helps reps be more productive with their time to close more deals.
2019-03-26
A Google user
en Great too for Cadence and helps reps be more productive with their time to close more deals.
2018-10-10
Britta Nyborg
Britta Nyborg
It's the best platform I've ever experienced working with!
2018-08-01
Dylan Hubble
Dylan Hubble
Fantastic cadence and productivity tool, great insights features, dialling and mailing, all tied into your CRM of choice. Complete visibility, accountability and structure to your outbound sales effort.
2018-05-22
Marcel de Souza
Marcel de Souza
It automates a ton of the sales process to focus on what's important, and that UI though!
2018-03-16 Ken W Really pleasant interface - the UI guys hit this one out of the ballpark.
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