Playbooks
Playbooks by XANT
Total ratings
3.90
(Rating count:
40)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Great customer support
- Automates sales processes effectively
- Pleasant and intuitive user interface
- Increases team productivity when functional
- Provides valuable insights and visibility
Cons
- Frequent crashes and bugs
- Poor performance after acquisition
- Inconsistent customer support
- Difficulties with downloading and accessing content
- Complicated update process
Most mentioned
- Constantly crashes or bugs
- Great for Cadence and productivity
- Customer support is superb
- Automation of sales processes
- User interface is pleasant
Upgrade to see all 40 reviews
User reviews
Recent rating average:
3.30
All time rating average:
3.90
Upgrade to see all 40 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
| Date | Author | Rating | Lang | Comment |
|---|---|---|---|---|
| 2022-01-19 |  | | Used to be good, now it's bad. When we bought playbooks everything worked great. Customer support responded and anything we needed got done. At the time, the only issue was the persistent playbooks button over my CRM and email client, but I could live with that. All the problems started when Xant was acquired by Aurea. The service went down repeatedly. Notes would not sync to salesforce. They fired all of our support people so we didn't have anyone we could talk to in order to get things fixed. When we finally got a hold of someone from the new company, instead of listening to our concerns and fixing what we paid for, they tried selling us new products. Now Aurea is saying they bought a bad system. No, it was good before they bought it. Then they did an EA and ruined everything. Just look at all the dates on the reviews. Most everything before the acquisition is positive. Everything after is negative. | |
| 2021-11-29 |  | | always crashes, confusing, I would look for something better | |
| 2021-11-29 |  | | en | always crashes, confusing, I would look for something better |
| 2020-04-03 |  | | I have bought a book and it is in the index, but I cannot open it or download it to .pdf. It crash everytime just before completion. I have spend two day on this and no results. I am ready to delete this of my PC and ask for a full refund of all the book I have currently purchace..... | |
| 2020-04-03 |  | | en | I have bought a book and it is in the index, but I cannot open it or download it to .pdf. It crash everytime just before completion. I have spend two day on this and no results. I am ready to delete this of my PC and ask for a full refund of all the book I have currently purchace..... |
| 2020-03-02 | Alex Paiuk | | Customer support is superb! | |
| 2020-03-02 |  | | en | Customer support is superb! |
| 2019-03-26 | A Google user | | Great too for Cadence and helps reps be more productive with their time to close more deals. | |
| 2019-03-26 | | | en | Great too for Cadence and helps reps be more productive with their time to close more deals. |
| 2018-10-10 |  | | It's the best platform I've ever experienced working with! |
Upgrade to see all 40 reviews