FieldTrak

FieldTrak is a specialized internal app developed by Hitachi Payment Services (HPY) designed to optimize field service management and onsite operations. It enables the HPY operational team to allocate multiple tasks efficiently across the field workforce and provides real-time tracking of service performance status.

Key features include an active location service for effective route management, compliance with corporate travel and expense policies allowing for streamlined expense claims, and offline functionality to support service teams operating in areas with limited connectivity. FieldTrak ensures smooth, efficient field operations, enhancing productivity and service quality for Hitachi Payments' field force.