Zingtree Decision Trees

Launch Zingtree interactive decision trees from Chrome
What is Zingtree Decision Trees?
Zingtree Decision Trees is a Chrome extension that allows support agents to launch interactive decision trees from any CRM or Help Desk system. With 'Pause and Resume' functionality, agents can easily follow decision tree scripts tied to active pages, increasing efficiency.

Extension stats

Users: 117 ▲ 6
Version: 7.0 (Last updated: 2022-05-08)
Creation date: 2022-05-08
Risk impact: Low risk impact
Risk likelihood: Low risk likelihood
Manifest version: 3
Permissions:
  • activeTab
  • identity
  • identity.email
  • storage
Size: 22.53K

Other platforms

Not available on Firefox
Not available on Edge
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Extension summary

Launch Zingtree interactive decision trees from Chrome

The Zingtree Interactive Decision Tree extension for Chrome makes it easy to launch a decision tree from any CRM or Help Desk system. This is extremely useful for internal live support agents in contact centers or similar.

Not only can you give your agents a set of decision tree scripts to follow, but each instance of the script is tied to the active page. So if you have a support ticket or case open, then launch the decision tree, and then come back to that same case or ticket, relaunching the decision tree will resume at the same place previously, and also show the history of what transpired. We call this "Pause and Resume".

You'll need to create your own decision tree scripts to use this extension. Sign up for a free trial at https://zingtree.com

Extension safety

Risk impact

Zingtree Decision Trees requires very minimum permissions.

Risk likelihood

Zingtree Decision Trees has earned a fairly good reputation and likely can be trusted.

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