Avion Rewards ShopPlus

Cash back deals from thousands of retailers, so you can save up to 40% wherever you shop.

Total ratings

2.04 (Rating count: 70)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Easy to use for some users
  • Offers attractive cash back rates compared to competitors like Rakuten
  • Works well with specific retailers for certain users
Cons
  • Cash back rewards not credited as promised
  • Poor customer support and communication issues
  • Technical difficulties in linking accounts and tracking offers
Most mentioned
  • No cash back received despite following procedures
  • Support from RBC is unhelpful and frustrating
  • Inability to track cash back status or pending activity
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User reviews

Recent rating average: 2.30
All time rating average: 2.04
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Rating filters

5 star
26% (24)
4 star
1% (1)
3 star
0%
2 star
11% (10)
1 star
62% (56)
Date Author Rating Lang Comment
2024-12-08
Mark Wong
en easy to use, saving some bucks :P
2024-12-04
Anne Irwin
en It is December 2nd, 2024. I've made a number of purchases online since August 2024 using my RBC credit card and the ShopPlus browser extension. None of the promotions from the browser extension have been credited to my accounts. I've spoken to RBC people a number of times, most have no idea about the extension, or Avion. RBC now says that they aren't involved in the promotions I've used via the browser extension, and that I need to contact Avion. I can't find a contact number or address for Avion, other than via RBC. Short version: the ShopPlus browser extension advertised by RBC and Avion is a hoax. Don't load or use it. If anyone involved with either company feels like helping me, please reach out.
2024-12-02
Vinay Kakubal
en Great products and hoping the savings show up soon in the statements.
2024-12-02
Teri Lai
en None of the rebates actually are rewarded. I've had so many purchases over the last couple months and none of them have shown up.
2024-08-29
Bruce Millar
en Have read many one star reviews of this app and they all say the same thing. No one seems to be getting their money back. I too decided to try getting money back through this app recently but as yet to see anything credited to my account. I chose the Avion Rewards over Rakuten as it offered 10% back vs Rakuten's 1% offer. One person stated that it may take several weeks for it to show up so I'll wait to see if this is the case. If I do get my reward I will come back and edit my review. December 1,2024 Still haven't received anything back from my previous purchase. It's been so long that I've forgotten where I purchased from. As many other disgruntled customers there is no way to follow up or view your orders or pending points. Don't bother with this app. Rakuten is much better!
2024-12-01
Strat Barrett
en Terrible extension. None of the rebates have ever been added to my card automatically; I always have to reach out to support. Support via RBC is awful as well. I've had a request open since April of 2024 and it's still unresolved. Don't be fooled by this "rewards" perk. It's nothing but frustration.
2024-11-22
Summer Zhao
en Please give the customers a way to check/track the cash back status & process please!!!!!!!!!!!!
2024-11-12
Sandra Brown
en The extension isn't working. I have been trying to link my card for weeks now and all I get is a message that they are having technical difficulty. It would also be nice to actually see pending activity. I placed an order a few weeks ago through the avion shop plus link and still can't even see if it went through. I know that it says cashback will show at different times depending on merchant, but can't it show that the cash back is pending or show record of knowing you placed an order with the qualifying merchant.
2024-10-27
S L G
en I am disappointed to hear that so many people have had a bad experience with their Avion Rewards not working as expected. I support S O's comments below that the cashback will appear at different intervals, depending on what the retailers return window looks like. If you do not have an RBC Personal Deposit Account to receive the cashback, you would need to visit their rewards site to enter your details to receive the funds via eTransfer. Hope this helps ;)
2024-10-21
Erin Douglas
en Wish it could be 0 stars. Even after waiting 90 days, all ad blockers deleted, app loaded, confirmed, even when pop up after purchase with "successfully applied!" shows, I have NEVER once actually received cash back or extra points. All customer service can say is that they cannot investigate if the transaction is over 90 days old, however, please wait the 90 days for your cash back to appear.
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