Dialpad

Dialpad is communications for the modern workplace.

Dialpad - Unify Business Communications in One App

Dialpad is an all-in-one communications solution as a Chrome extension that streamlines business communication. It provides an integrated platform to manage calls, texts, voicemails, chats and meetings, facilitating optimal productivity and efficiency. It leverages Voice Intelligence AI for the provision of automated notes, actionable insights, and real-time coaching effectively improving the quality of calls. Transparent pricing further sets it apart as it eliminates hidden costs typical of other platforms.

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Extension stats

By: https://dialpad.com

Users: 10,000+

Rating: 3.47

(55)

Version: 19.6.7 (Last updated: 2023-04-28)

Creation date: 2020-07-01

Risk impact: High risk impact

Risk likelihood:

Low risk likelihood

Manifest version: 2

Permissions:

audioCapture
clipboardWrite
contextMenus
fileSystem
fullscreen
gcm
identity
idle
notifications
storage

Size: 144.70M

Email: su*****@dialpad.com

URLs: Website

Ranking

# 8,549 ▲ 13

Other platforms

Dialpad (v21.0.0.7)

4.42

(2,316) 409,761+

Not available on Firefox

Not available on Edge

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Extension summary

Analyze keywords

For companies looking to connect everyone, no matter where they are, Dialpad offers One Beautiful Workspace for all conversations that brings your team together on one app to manage calls, texts, voicemail, chat and meetings from a single device. Admins can free up precious IT resources by rolling out a new phone system in just minutes, and ensuring universal adoption across the entire workforce, regardless of location or device.

Optimize workflows and boost efficiency and productivity with Voice Intelligence Ai, creating smarter calls that deliver Ai-taken notes and action items as well as live coaching and suggestions so you always have the right answer at the right time.

And organizations can experience predictable billing and know exactly what they're getting through transparent pricing and all-inclusive plans that ditch add-on costs and gotchas you’re used to seeing everywhere else. For more information, visit https://dialpad.com

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Easy to use for making and receiving calls on both desktop and mobile.
Good audio quality when the network is set up properly.
Helpful customer support and responsive service.
Great integration with other tools and applications.
Affordable pricing compared to competitors.

Cons

Frequent bugs and issues that impact usability.
Poor call quality in various scenarios.
Inefficient customer support when issues arise.
Limited features in the app, such as no option for default sound device.
Problems with login and account management.

Most mentioned

Audio quality issues
Bugs and app instability
Good customer support experiences
Integration with other platforms
Affordable pricing

User reviews

I am self-employed and make numerous phone calls daily through my desktop/laptop as well as my cell phone. Dialpad makes it easy for me to place my calls as well as return calls with the simultaneous ring on desktop and mobile. The data analytics are great! And the price is wonderful. I haven't had any problems reaching support - my account manager sent me customer support's phone number and they were super helpful! A+++ app, service and support