SnapLink Android

Reviews of SnapLink

List of user reviews and ratings for SnapLink

Total ratings

2.69 (Rating count: 260)

Review summary

Users praise SnapLink for its reliable performance on older Android devices and good hardware integration with the Leviton Omni system. However, the app is no longer supported or updated, causing major compatibility and functionality issues on newer smartphones, with poor remote access and limited features compared to alternatives. Recent customer service improvements have been noted, but many users find the app outdated and not worth the cost, often switching to other apps like NQLINK Pro for better experience.
Pros
  • App works reliably on older Android devices and has maintained stability for over 5 years.
  • The hardware integration, especially with Leviton Omni controller, is generally good.
  • Customer service has improved recently, helping to resolve previous issues.
  • Provides basic control functionalities for OmniPro system.
Cons
  • App no longer supported or updated, causing compatibility issues with newer Android phones (e.g., Pixel 6, Samsung devices).
  • Limited functionality compared to newer third-party apps, lacking features such as automation management, timers, notifications, and modern UI.
  • Connectivity issues, especially remote access problems when outside the house; requires workarounds like PC access.
  • User interface and formatting problems on newer devices, making controls difficult to access (e.g., hold button on thermostats).
  • Poor value for money given limited features and outdated support; some users requested refunds or switched to alternative apps.
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User Reviews

Recent rating average: 2.50
All time rating average: 2.69
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 5 star
2% (3)4 star
2% (2)3 star
0% 2 star
2% (3)1 star
9% (12)
DateAuthorRatingComment
2024-01-27
Ta*****		 Best app for Omni controller-Leviton (HAI)
Best app for Omni controller-Leviton (HAI)
2023-11-23
Ga*****		 nice
nice
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