Pace: Online talk groups Android

Reviews of Pace: Online talk groups

List of user reviews and ratings for Pace: Online talk groups

Total ratings

3.48 (Rating count: 83)

Review summary

Pros
  • Enjoyable experience connecting with group members
  • Diverse groups that are easy to relate to
  • Facilitated support group vibe
  • Positive interactions with the group
  • Affordability of the service
Cons
  • Bugs and technical issues with the app
  • Poor customer support and communication
  • Difficulty with the sign-up process
  • Notifications are disruptive and often misleading
  • Not actual therapy; may not suit those with complex issues
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User Reviews

Recent rating average: 2.90
All time rating average: 3.48
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5 star
25% (5)
4 star
10% (2)
3 star
10% (2)
2 star
15% (3)
1 star
40% (8)
DateAuthorRatingComment
2023-11-29
CJ*****
This was a fantastic gift I received from one of my supervisors for 3 months. I enjoyed meeting the group members. It did a good job of asking the right questions to assign me to a group that was diverse but also easy to relate to, as we had many shared experiences. The app was user friendly and we rarely had any connection issues.
This was a fantastic gift I received from one of my supervisors for 3 months. I enjoyed meeting the group members. It did a good job of asking the right questions to assign me to a group that was diverse but also easy to relate to, as we had many shared experiences. The app was user friendly and we rarely had any connection issues.
2023-09-17
Sh*****
They claim you can get a refund if you cancel before completing 3 sessions... there's no way to get a refund or contact support. I tried everything, absolutely no way to contact support.
They claim you can get a refund if you cancel before completing 3 sessions... there's no way to get a refund or contact support. I tried everything, absolutely no way to contact support.
2023-08-03
As*****
Great, I will keep this app! Needs additions- need to be able to view receipts, view the history group sessions, etc. Some hiccups, I got kicked out of chats, etc. but affordable. $89 a month at the moment. I will continue to use Pace.
Great, I will keep this app! Needs additions- need to be able to view receipts, view the history group sessions, etc. Some hiccups, I got kicked out of chats, etc. but affordable. $89 a month at the moment. I will continue to use Pace.
2023-04-26
Bu*****
The groups I love. The app is really a problem. I keep getting notifications, but when I log in I'm not seeing what activity prompted it. I have disabled push notifications through phone settings and the app but it's constantly still going off. It's terribly disruptive. I see some are comments for pop-up groups I have attended. Not sure the rest. And I can't figure out how to remove myself from psst group messages.
The groups I love. The app is really a problem. I keep getting notifications, but when I log in I'm not seeing what activity prompted it. I have disabled push notifications through phone settings and the app but it's constantly still going off. It's terribly disruptive. I see some are comments for pop-up groups I have attended. Not sure the rest. And I can't figure out how to remove myself from psst group messages.
2023-04-21
Al*****
I have had a great experience connecting with other people on different topics and levels. I highly recommend it!
I have had a great experience connecting with other people on different topics and levels. I highly recommend it!
2023-02-26
Wa*****
The app is garbage. I can't even put in my phone number. And it's obvious this company just wants your money. A good chunk of it actually. Good thing free support groups exist.
The app is garbage. I can't even put in my phone number. And it's obvious this company just wants your money. A good chunk of it actually. Good thing free support groups exist.
2023-02-22
Ja*****
Off to a bad start. Put in phone number, they sent code, I put in code and says unable to verify code hahaha. Did it twice. I'll wait to get a reply here before I delete the app.
Off to a bad start. Put in phone number, they sent code, I put in code and says unable to verify code hahaha. Did it twice. I'll wait to get a reply here before I delete the app.
2023-01-06
La*****
Unable to sign up. App doesnt allow leaving the screen to retrieve code texted. Have to start all over each time. Then, after reset by customer service and paying, app says email and password not recognized. Urgh!
Unable to sign up. App doesnt allow leaving the screen to retrieve code texted. Have to start all over each time. Then, after reset by customer service and paying, app says email and password not recognized. Urgh!
2022-12-01
La*****
Love it. Does have some kinks to work out, but I am really appreciating the support group vibe. It's not therapy, but it is facilitated by therapists. So far, they've worked through any issues that have come up for myself and other loved ones who use the app. Looking forward to see how they improve!
Love it. Does have some kinks to work out, but I am really appreciating the support group vibe. It's not therapy, but it is facilitated by therapists. So far, they've worked through any issues that have come up for myself and other loved ones who use the app. Looking forward to see how they improve!
2022-10-16
Ma*****
The facilitator kicked me out. It was very hurtful. She sent me an email to tell me that I'd be better off in individual therapy. I had 15 sessions before this and I thought back to another session where they kicked someone else out and he was told the same thing. Little did this person know that I have to wait until November for my health insurance to restart. This was the very reason I was in Pace and not therapy. She did not tell me before to let me know anything. I just opened the app and oh
The facilitator kicked me out. It was very hurtful. She sent me an email to tell me that I'd be better off in individual therapy. I had 15 sessions before this and I thought back to another session where they kicked someone else out and he was told the same thing. Little did this person know that I have to wait until November for my health insurance to restart. This was the very reason I was in Pace and not therapy. She did not tell me before to let me know anything. I just opened the app and oh
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