Reviews of ChargedUp

By: ChargedUp

List of user reviews and ratings for ChargedUp

Total ratings

4.11 (Rating count: 685)

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Review summary

Pros

Convenient service for renting power banks in various locations.
Charger experience is generally effective when it works properly.
App provides a quick rental process when functioning correctly.

Cons

Frequent issues with returning power banks at locations, leading to unexpected charges.
Inconsistent GPS and incorrect location information for charging stations.
Poor customer support with unresponsive chat and email services.
Slow charging speed and problems with device compatibility.

User Reviews

Recent rating average: 1.30

All time rating average: 4.11

Date	Author	Rating	Comment
2024-08-12	Ma*****		Worst experience. 3£ for recharging 7% of the smartphone battery in one hour. Some of the locations showed on the map are actually dismissed. I will never consider it again as a solution to recharge my smartphone in emergency moments.
Worst experience. 3£ for recharging 7% of the smartphone battery in one hour. Some of the locations showed on the map are actually dismissed. I will never consider it again as a solution to recharge my smartphone in emergency moments.
2024-06-26	le*****		Not great at all. Rented a power bank in the early hours of Sunday morning as my phone was dead....power bank charged it up fine...however all the bars with chargedup stations had closed so couldn't return it until Sunday evening. That wouldn't have been to bad as the app says there's a maximum charge of £9 per day until it's returned or a limit of £30 is reached. Was expecting to be charged £9 however I was charged £29.90 flat out, tried chat on the app sends you to email and had no reply yet
Not great at all. Rented a power bank in the early hours of Sunday morning as my phone was dead....power bank charged it up fine...however all the bars with chargedup stations had closed so couldn't return it until Sunday evening. That wouldn't have been to bad as the app says there's a maximum charge of £9 per day until it's returned or a limit of £30 is reached. Was expecting to be charged £9 however I was charged £29.90 flat out, tried chat on the app sends you to email and had no reply yet

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