Hope Chest
Searches your family tree.
Total ratings
4.11
(Rating count:
400)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Helpful for family history research and identifying ancestors
- Quick installation and easy to use interface
- Allows for focused research on specific family lines
- Can print results for sharing with others
- Effective for discovering needed ordinances for ancestors
Cons
- Frequent technical issues and failure to function as intended
- Poor customer service, with many reports of no response from support
- Frustration over subscription model and loss of previous lifetime access
- Some users found the free version to be effectively non-functional
- Confusion over features requiring paid upgrades
Most mentioned
- Issues with customer support and lack of responses
- Problems with program functionality and technical glitches
- Dissatisfaction with subscription changes and pricing
- General praise for its utility when it works
- Concerns about usability for new users
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User reviews
Recent rating average:
2.90
All time rating average:
4.11
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| Date | Author | Rating | Lang | Comment |
|---|---|---|---|---|
| 2024-10-14 |  | | en | I paid for a lifetime subscription and they changed the subscription plans. No refund no nothing they can't be trusted. liable to pay for a subscription and then they change it t something else and like me you'll be sol |
| 2024-08-15 |  | | en | I upgraded to the paid version last year and have never been able to get the program to search. I never requested a refund. I was surprised when I could find no way to cancel the subscription and was recently charged for another year. The only contact given is the support email. They have never responded to my emails. |
| 2024-07-26 |  | | en | This has been an amazing tool for doing Family History, especially since so much of my work has been done back to the 1500-1600 range. It is not always intuitive to new users and I have not found many instructions. If it had not been shown to me and explained by another user I'm not sure if i would have been as pleased with it. As of now, I hope never to be without it. My last search brought up over 1,000 names that needed work. |
| 2024-07-09 |  | | en | This is worthless unless you pay for the upgrade. It isn't worth the time or the effort. |
| 2024-07-08 |  | | en | I tried this extension and it found ancestor's it said I needed to do baptisms for and all of them had been previously done. Most of them in 2018 to 2020. It gave me the list and I could not find any way to print a list of them, or a way to add the people to FamilySearch. I copied their FS numbers and looked them up in FamilySearch and found out of the 15 people it found 4 had been deleted and all of them had already had the work done. Worthless program! |
| 2024-04-17 |  | | en | Hopechest is an absolute game-changer for anyone looking to dive into family history research! I've tried several other tools in the past, but nothing comes close to the ease and convenience of Hopechest. The installation process was quick and straightforward, and within minutes, I was able to begin my search on FamilySearch.org. One of the things I love most about Hopechest is its ability to help me focus my research on specific family lines and descendants. I can easily print out the results and share them with friends or family members who may be working on the same line. Plus, the feature that allows me to discover specific ordinances needed for each ancestor is a huge time-saver! Overall, Hopechest has made my family history research more fun, efficient, and rewarding than ever before. I highly recommend it to anyone looking to get started with their family tree! |
| 2024-04-17 |  | | en | I recently discovered the Hopechest extension for FamilySearch.org, and I am absolutely thrilled with how it has simplified my family history research! The installation process was seamless, and within minutes, I was able to log into FamilySearch and start my search. The user interface is intuitive and easy to navigate, making it a joy to use. With Hopechest, I can easily search for specific ancestors and their descendants, create folders for each search, and print out the results to bring to the temple. I love that I can also discover which ordinances are needed for male and female ancestors and even search for records with data problems or record hints. This tool has made my family history research more efficient and enjoyable than ever before! |
| 2024-04-17 |  | | en | HopeChest is amazing! I had it installed in minutes and had the search going and it found names for the temple right away! I had a question and emailed support and they answered right back super duper quickly. I highly recomment it! |
| 2024-03-20 |  | | en | I have used it extensively several years ago but am finding the current version is having three problems: 1- hanging up in the middle of a search, 2- not giving a "completed" message at the end of a search so it starts the search again from the top, and 3- no response from support. I have send several screen shots to support but have not received a response. I hope they can resolve the current problems since this is the best source for identifying larger numbers of temple names that I am aware of. Cudos to the developers for continuing to make it available. |
| 2022-11-12 |  | | en | Since my one star Nov 12, 2022 review things have changed. In 2023 the Hope Chest team repaired most of the problems I mentioned and I have been using it very successfully. It has completed descendancy searches accurately and quickly. I have found several hundred names of my ancestors needing ordinances and helped several friends do the same. Welcome back Hope Chest! HOWEVER, TODAY, MARCH 10,2024 it doesn't work at all so I am now on record as a 3 star user with hope for a quick repair. hERE IS THE PROBLEM! When I am doing a descendancy search Hope Chest stops at the first step. It does not advance the search to the next generation. However, I am able to advance it manually by clicking on the little left pointing arrow on the top person then on to the next generation then the next and so on until I have what appears a complete search and the results are in the Inbox. My name is John Gwynn and I am a Ward FamilySearch consultant. |
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