Contact Center
What is Contact Center?
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Extension summary
Verizon's Contact Center Hub solution is an easy-to-use, cloud-based contact center that enables customers to connect with your business by voice or text messages, anytime and anywhere. Provide exceptional service for your customers, whether you’re a small or large business.
Contact Center Hub gives you:
• Simple voice and text messaging capabilities, including all common contact center features, such as call recording. • Toll-free or 10-digit numbers that include minutes of use in our flat-rate monthly pricing. • Configurable call routing for Interactive Voice Response or direct-dial numbers from a browser. • Real-time analytics and reporting for managers and administrators. • Native CRM integrations to enhance your current business processes.
Download Contact Center Hub now, and spend more time engaging with customers and less time dealing with technology.
To Get Started:
- You must subscribe to Verizon's Contact Center Hub service through our Business Sales team.
- Download and install the Contact Center Hub App on your device.
- Enter the user credentials provided by your Contact Center Hub service administrator.
Extension safety
Risk impact
Contact Center requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.
Risk likelihood
Contact Center has earned a fairly good reputation and likely can be trusted.
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