Reviews of GAME

By: GAME STORES IBERIA S.L.

List of user reviews and ratings for GAME

Total ratings

1.50 (Rating count: 7,808)

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Review summary

Users find the GAME app aesthetically pleasing and praise the good in-store service. However, the app suffers from major drawbacks: many cannot log in, search functions are poor, customer support is unresponsive, and there are frequent technical glitches affecting usability such as crashes and inaccurate store or stock info. Several users mention these recurring issues, making critical functionalities unreliable.

Pros

The app has a good aesthetic design appreciated by users.
The in-store service is considered very good by some users.
Some users felt the app has improved over time.

Cons

The app has significant login issues, frequently not allowing users to access their accounts even with correct credentials.
Search functionality is poor and unintuitive, often returning irrelevant results.
Customer support is non-responsive or unhelpful when users face issues.
App and website performance is slow, with frequent errors and crashes preventing normal use.
Features like order tracking, purchase history, and store location information often do not work or show incorrect data.

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User Reviews

Recent rating average: 1.20

All time rating average: 1.50

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80% (16)

Date	Author	Comment
2024-11-18	ow*****	useless app dont recomended
useless app dont recomended
2024-07-23	A *****	Menuda basura de aplicación
Menuda basura de aplicación
2024-04-10	Va*****	I can't log in despite having the confirmation letter and the password. The support doesn't answer. The shop where I was registered knows nothing. I think it's not a company at all.
I can't log in despite having the confirmation letter and the password. The support doesn't answer. The shop where I was registered knows nothing. I think it's not a company at all.
2023-07-18	dy*****	Diria que ha mejorado.
Diria que ha mejorado.
2023-06-21	Pi*****	Sólo para socios.
Sólo para socios.
2023-03-20	Me*****	Useless. It doesn't let me log in despite having a GAME card.
Useless. It doesn't let me log in despite having a GAME card.
2023-02-18	Ro*****	The app don't let you log in if you don't have the store card.
The app don't let you log in if you don't have the store card.
2022-11-22	Je*****	Simplemente no funciona. Da error al iniciar sesión.
Simplemente no funciona. Da error al iniciar sesión.
2022-07-06	Ka*****	Increible que sirva para todo menos para lo que es una app de cualquier tienda: buscar productos para comprar. Sí que tiene una barra de búsqueda, muy poco intuitiva por cierto, y además los resultados no tienen ningún sentido. Una app horrible para una tienda estupenda. Eso sí, le doy una estrella porque la estética mola mucho. No le doy las otras cuatro por lo dicho, que me parece inútil.
Increible que sirva para todo menos para lo que es una app de cualquier tienda: buscar productos para comprar. Sí que tiene una barra de búsqueda, muy poco intuitiva por cierto, y además los resultados no tienen ningún sentido. Una app horrible para una tienda estupenda. Eso sí, le doy una estrella porque la estética mola mucho. No le doy las otras cuatro por lo dicho, que me parece inútil.
2021-04-28	Ca*****	La app no funciona . Ni reconoce mi número de tarjeta ni mi correo electrónico. Mandé dos emails y no me contestado a ninguno
La app no funciona . Ni reconoce mi número de tarjeta ni mi correo electrónico. Mandé dos emails y no me contestado a ninguno