Gapp

Name: Gapp
Rating: 3.75 (300 reviews)
Author: TICGAL

By: TICGAL

A GLPI mobile client

Features & Capabilities

Gapp is a powerful GLPI mobile client designed for Android devices supporting GLPI versions 10 and up. GLPI is the world's most installed open-source ITSM (IT Service Management) and ITAM (IT Asset Management) platform. Gapp allows users to conveniently manage tickets where they are requesters, create new tickets, add follow-ups, tasks, and utilize templates for tasks and solutions.

Key features include solution validation (accept or refuse), satisfaction surveys, ticket self-assignment for technicians, file uploads including camera photos, and multilingual support with 22 languages currently available. Gapp streamlines mobile IT service management with an intuitive interface, enhancing productivity for IT professionals on the move. For more details and bug reporting, visit https://tic.gal/gapp and the GitHub repository.

User Growth & Download Statistics

App Developer Tools

By:

TICGAL

Downloads:

44,700 87

Rating:

3.75

(300)

Version:

3.0.1 Last updated: 2026-05-20

Version code:

3068101

Creation date:

2019-12-20

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.RECORD_AUDIO Very high risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
android.permission.FOREGROUND_SERVICE Low risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk

Size:

49.86MB

Email:

de*****@ticgal.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-03

Compare stats and ranking:

Ranking

# 304,450 ▼ 579

For Developers

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Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

TICGAL

Google Play Store

https://play.google.com/store/apps/details?id=gal.tic.gapp.selfservice

Email:

de*****@ticgal.com

Website:

https://tic.gal/gapp/

User Reviews

Gapp is praised for its user-friendly design and usefulness in managing GLPI tickets and helpdesk requests on mobile devices. However, multiple users report missing push notifications for ticket updates and face login issues, particularly with private CA or self-signed certificates. The app is appreciated overall but would benefit greatly from enhanced notification support and resolving login problems.

Pros

User-friendly interface for GLPI management on mobile devices
Useful for managing tickets and helpdesk requests daily
Well-liked by users who need GLPI functionality on the go
Generally stable and good performance

Cons

Lack of push notifications for new tickets or follow-ups
Issues with logging in related to private CA/self-signed certificates
Some users unable to fetch all tickets or unable to login due to location restrictions