Help Scout

Help Scout makes great customer service achievable for businesses of all sizes.

What is Help Scout?

Help Scout is a customer help desk on Chrome designed for superior customer experience. It enables businesses to manage, collaborate, and automate customer service processes effectively. The extension is equipped with tools for streamlined email management, team collaboration, tracking customer profiles and histories, and powerful integration abilities. It aims to provide delight to customers in less time with its user-friendly software that operates just like email.

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Stats

By: https://helpscout.com

View on Chrome Web Store

Users: 1,000+

Rating: 3.90 (10)

Version: 2.0 (Last updated: 2021-09-22)

Creation date: 2017-07-17

Risk impact: Low risk impact

Risk likelihood: Low risk likelihood

Manifest version: 2

Permissions:

unlimitedStorage
notifications

Size: 5.00K

Email: he*****@helpscout.com

URLs: Website

Stats date:

Chrome-Stats Rank

# 25621 ▼ 41

Other platforms

Not available on Firefox

Not available on Edge

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Summary

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Help Scout is a help desk designed for a great customer experience, free of ticket numbers and portals. It's easy to get your team up and running with our customer service software.

HELP DESK SCALE WITHOUT THE CLUTTER

Workflows enable you to filter emails, setup custom folders or automate actions quickly
75+ keyboard shortcuts modeled after Gmail make you feel right at home
Insert canned responses on-demand with Saved Replies
Use Help Scout from Gmail with our powerful email integration

COLLABORATE WITH YOUR TEAM

Insightful Help Scout reports keep your finger on the pulse of the business
Collaborate internally with private notes and assigning
Our unique collision detection feature prevents two agents from replying to the same customer
Manage multiple mailboxes or products with ease

User reviews

>.< Amigos !! encontre esta pagina para ganer coins :D si funciona en serio :) me dieron 5000 coins no es mucho pero algo es algo xD → http://agarcoins.tumblr.com// <3

Fernando Delgado, 2016-08-12

Finns inget sätt att skapa ett konto så tyvärr oanvändbart.

Lars Waagstein, 2016-04-21

Can't say enough good things about Help Scout, really makes managing customer requests, support, etc so much easier among our group. Their customer support is 2nd to none also. Could not image running our business with out it!